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Bug

Applying a raster patch for ArcGIS for Server 10.3.1 does not resolve the issue wherein the rasters are unable to be downloaded when submitting the request via HTTPS.

Last Published: August 11, 2021 ArcGIS for Server
Bug ID Number BUG-000098342
SubmittedAugust 4, 2016
Last ModifiedApril 27, 2022
Applies toArcGIS for Server
Version found10.3.1
Operating SystemWindows OS
Operating System Version7
Version Fixed10.4
StatusFixed

Additional Information

This issue is fixed in ArcGIS for Server 10.4.

Workaround

  1. Make the request over HTTP.
  2. Copy the URL mentioned in the error message and place a '\' in the URL.

Example:

http<a href="file:s:/supt06369.esri.com" target="_blank">s:\supt06369.esri.com</a>:6443\arcgis\rest\directories\arcgisoutput\mosaictest_ImageServer\_ags_507978500\p114r075_7k20000501_z50_nn61.tif

to

http<a href="file:s://supt06369.esri.com" target="_blank">s:\\supt06369.esri.com</a>:6443\arcgis\rest\directories\arcgisoutput\mosaictest_ImageServer\_ags_507978500\p114r075_7k20000501_z50_nn61.tif.

Steps to Reproduce

Bug ID: BUG-000098342

Software:

  • ArcGIS for Server

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