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Bug

The privateURL of Portal for ArcGIS hosted items references the internal server name of incorrect server, when the Web Adaptors for the registered servers are on the same machine and the hosting server is not the first in the sequence of registered server list.

Last Published: February 24, 2022 Portal for ArcGIS
Bug ID Number BUG-000097609
SubmittedJuly 7, 2016
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.4
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

This phenomenon is only reproducible when the Web Adaptors for the registered servers are on the same machine, and the hosting server is not the first in the sequence of registered server list. The privateURL for the hosted items always happens to adopt the server name of the first registered server.

Below are the workarounds:

  • Federate the hosting server first, then federate all other servers. This reorders the list of registered servers.
  • Put the federated server web adaptors on different machines.

Steps to Reproduce

Bug ID: BUG-000097609

Software:

  • Portal for ArcGIS

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