laptop and a wrench

Bug

UK basemaps fail to open in ArcMap when the ArcGIS Online organizational account is configured to allow access to the organization through HTTPS only, and the region of the organizational account is UK.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000094822
SubmittedMarch 10, 2016
Last ModifiedNovember 24, 2020
Applies toArcGIS for Desktop
Version found10.3
Operating SystemWindows
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Upgrade to ArcGIS 10.4 for Desktop.

Steps to Reproduce

Bug ID: BUG-000094822

Software:

  • ArcGIS for Desktop

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