Bug Number BUG-000092848
Submitted Dec 09, 2015
Modified Jun 11, 2020
Severity Medium
Applies To Collector Classic for ArcGIS (Android)
Version Found 10.3.4
Prog Language N/A
Server Platform Android 5.0x
Client Platform Android 5.0x
Database N/A
Locale N/A
Status In Product Plan
Version Fixed
SP Fixed

Bug BUG-000092848


The Collector for ArcGIS application crashes when trying to capture a photo using the default camera on a Samsung Galaxy S4 Android device.

Additional Information


Alternate Solution

Use photos from the Gallery to attach to features instead of accessing the camera through the Collector for ArcGIS application.

In many cases, another successful workaround is to install Google Camera from the Play Store and choose it when taking photos from within Collector.