Bug Number BUG-000091409
Submitted Oct 14, 2015
Modified Sep 12, 2019
Severity Medium
Applies To ArcGIS Online
Version Found 3.9
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Implemented
Version Fixed 4.4
SP Fixed

Bug BUG-000091409


When the full extent of a service crosses the International Date Line and is reprojected to Web Mercator Auxiliary Sphere (102100), the resulting full extent is stretched across the full width of the basemap causing clients to zoom to an incorrect location of the data.

Additional Information


Alternate Solution

ArcGIS Online: Use a custom basemap that corresponds to the dataset projection.

ArcGIS Online and Open Data: Alter the full extent of the dataset, so that the International Dateline is not crossed.

ArcMap: Create a custom projection using Web Mercator to alter the Central Meridian to 180. Navigate to Data Frame Properties > browse to WGS_1984_Web_Mercator_Auxiliary_Sphere and right-click > Copy and Modify > Alter the Central Meridian to 180 > OK > Apply.