Bug Number BUG-000088826
Submitted Jul 02, 2015
Modified Jul 28, 2020
Severity Medium
Applies To Portal for ArcGIS
Version Found 10.3.1
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Implemented
Version Fixed 10.4.0
SP Fixed N/A

Bug BUG-000088826


Passwords for built-in portal accounts in Portal for ArcGIS cannot be changed by the user. A new password cannot be entered because when the Change Password option is selected, the message, "Password Changed – Your password has successfully been changed," is displayed.

Additional Information


Alternate Solution

1. Add a new account and move access to everything over to that account.

2. Delete the old account.

3. Re-add the deleted account and move everything back with a new password.