|Submitted||Mar 30, 2015|
|Modified||Aug 07, 2020|
|Applies To||ArcGIS for Desktop|
|Server Platform||Windows 8|
|Client Platform||Windows 8|
|Status||Not in Current Product Plan|
The Zoom In, Zoom Out, and Pan tools from the toolbar become stuck in ArcMap after pressing the corresponding Z, X, and C hot keys.
Esri has investigated this issue and found it to be caused by certain antivirus software. Please work with the users' antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.