English
Bug Number BUG-000084156
Submitted Dec 19, 2014
Modified Jan 17, 2017
Severity High
Applies To Collector for ArcGIS (Android)
Version Found 10.2.7
Prog Language N/A
Server Platform Android 4.4x
Client Platform Android 4.4x
Database N/A
Locale N/A
Status Implemented
Version Fixed 10.3.1
SP Fixed N/A

Bug BUG-000084156

Synopsis

If network connections are interrupted prior to executing a 'synchronizeReplica' task when Collector for ArcGIS (Android) is synchronizing disconnected edits, the edits can no longer be synchronized and subsequent attempts are unsuccessful.


Additional Information

N/A


Alternate Solution

1. Using a file explorer software (such as Windows Explorer), browse to the file directory of Collector for ArcGIS on the Android device, and navigate to the folder containing the disconnected edits. 2. In this folder, delete the folder named 'Syncgdbrequest' and the .gdb file which has a name beginning with 'client_delta' 3. On the Android device, restart Collector for ArcGIS and attempt to sync the disconnected edits again. The disconnected map is now able to sync again.