laptop and a wrench

Bug

Unable to configure the web application of another user in an organization unless the web application is located in the root folder.

Last Published: May 6, 2019 ArcGIS Online
Bug ID Number BUG-000082177
SubmittedSeptember 25, 2014
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found3.4
Operating SystemWindows OS
Operating System Version7
Version Fixed7.1
StatusFixed

Workaround

Move the web application to the root folder, and the administrator is able to configure the web application.

Steps to Reproduce

Bug ID: BUG-000082177

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic