PROBLEM
ArcGIS Pro crashes with the message “The application cannot continue because an invalid certificate was detected.”
Description
ArcGIS Pro crashes and the message “The application cannot continue because an invalid certificate was detected.” is displayed by the Error Report processor.
Cause
Software crashes can happen for a variety of reasons – coding errors, bad data, incompatible libraries, etc. When an error is detected, ArcGIS Pro has the ability to catch the error and provide the user with an opportunity to submit an error report to Esri for analysis through the Esri User Experience Improvement program.
There is a category of error that can be caused by one or more modified libraries in the ArcGIS Pro install where the library is no longer supportable and is incompatible with the software. If you receive the message “Invalid certificate detected on <library>” one of these situations has been identified . You can check the following libraries to see if one or more may have been replaced by an unsupported version.
ArcGIS Pro 3.0.3
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.0.3.36057 | November 2, 2022 | 5.35 MB (5,616,480 bytes) | D1A260DE355853C79C2F185D14AA1E9B7E60B2A3B026BEAA7209868906FF1355 |
| AfCore_libFNP.dll | 13.0.3.36057 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | 35874588B9E36D6F0D921B9A0F73F2FDFB90882E971E8E35FD494C26BA7FB725 |
| AoInitializer.dll | 13.0.3.36057 | November 2, 2022 | 113 KB (116,064 bytes) | 4A42C9D94926842EBE4074C69F96CDB923D03C99955BEAF0E0890C890EC9469E |
| ArcGISPro.exe | 13.0.3.36057 | November 2, 2022 | 387 KB (397,152 bytes) | CCC8BC3B9292BE1CACA52FC86144B9357DE06580A32AD1788E1BEEC3FC0D6595 |
| SoftwareAuthorizationPro.exe | 13.9.2.29486 | November 2, 2022 | 7.09 MB (7,437,664 bytes) | FE65A8F964D31BEF5D8ACE4F1F0904F7A161CFCADE28527CCAC38776AE4F5134 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29486 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | F8E3C98A320081765523AC7202FBCC0370D5C0ECE3D13B939F1A1E1188192EF6 |
ArcGIS Pro 3.0.4
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.0.3.36057 | November 2, 2022 | 5.35 MB (5,616,480 bytes) | D1A260DE355853C79C2F185D14AA1E9B7E60B2A3B026BEAA7209868906FF1355 |
| AfCore_libFNP.dll | 13.0.3.36057 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | 35874588B9E36D6F0D921B9A0F73F2FDFB90882E971E8E35FD494C26BA7FB725 |
| AoInitializer.dll | 13.0.3.36057 | November 2, 2022 | 113 KB (116,064 bytes) | 4A42C9D94926842EBE4074C69F96CDB923D03C99955BEAF0E0890C890EC9469E |
| ArcGISPro.exe | 3.0.4.36057 | January 24, 2023 | 387 KB | B40DA3769EA48C132409BED284774322A8EBD41E42506AEF134D4483A06C0759 |
| SoftwareAuthorizationPro.exe | 13.9.2.29486 | November 2, 2022 | 7.09 MB (7,437,664 bytes) | FE65A8F964D31BEF5D8ACE4F1F0904F7A161CFCADE28527CCAC38776AE4F5134 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29486 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | F8E3C98A320081765523AC7202FBCC0370D5C0ECE3D13B939F1A1E1188192EF6 |
ArcGIS Pro 3.0.5
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.0.3.36057 | November 2, 2022 | 5.35 MB (5,616,480 bytes) | D1A260DE355853C79C2F185D14AA1E9B7E60B2A3B026BEAA7209868906FF1355 |
| AfCore_libFNP.dll | 13.0.3.36057 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | 35874588B9E36D6F0D921B9A0F73F2FDFB90882E971E8E35FD494C26BA7FB725 |
| AoInitializer.dll | 13.0.3.36057 | November 2, 2022 | 113 KB (116,064 bytes) | 4A42C9D94926842EBE4074C69F96CDB923D03C99955BEAF0E0890C890EC9469E |
| ArcGISPro.exe | 3.0.5.36057 | April 14, 2023 | 387 KB (397,152 bytes) | 63E6C4212EF34A5677A18A808B3CE7BD0CCBAC5556E139E256D21591FF87184E |
| SoftwareAuthorizationPro.exe | 13.9.2.29486 | November 2, 2022 | 7.09 MB (7,437,664 bytes) | FE65A8F964D31BEF5D8ACE4F1F0904F7A161CFCADE28527CCAC38776AE4F5134 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29486 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | F8E3C98A320081765523AC7202FBCC0370D5C0ECE3D13B939F1A1E1188192EF6 |
ArcGIS Pro 3.0.6
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.0.3.36057 | November 2, 2022 | 5.35 MB (5,616,480 bytes) | D1A260DE355853C79C2F185D14AA1E9B7E60B2A3B026BEAA7209868906FF1355 |
| AfCore_libFNP.dll | 13.0.3.36057 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | 35874588B9E36D6F0D921B9A0F73F2FDFB90882E971E8E35FD494C26BA7FB725 |
| AoInitializer.dll | 13.0.3.36057 | November 2, 2022 | 113 KB (116,064 bytes) | 4A42C9D94926842EBE4074C69F96CDB923D03C99955BEAF0E0890C890EC9469E |
| ArcGISPro.exe | 3.0.6.36057 | August 1, 2023 | 387 KB (397,152 bytes) | 98B5C8132E45881D08E930006BCC60B772365B3CD818F1B0175756712700DD90 |
| SoftwareAuthorizationPro.exe | 13.9.2.29486 | November 2, 2022 | 7.09 MB (7,437,664 bytes) | FE65A8F964D31BEF5D8ACE4F1F0904F7A161CFCADE28527CCAC38776AE4F5134 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29486 | November 2, 2022 | 9.59 MB (10,060,640 bytes) | F8E3C98A320081765523AC7202FBCC0370D5C0ECE3D13B939F1A1E1188192EF6 |
ArcGIS Pro 3.1
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.1.0.41833 | January 31, 2023 | 5.46 MB | 14342BD3AC90EE3074538270DCF88F75E945A4DCF645A57EAB573D7EFC94A564 |
| AfCore_libFNP.dll | 13.1.0.41833 | January 31, 2023 | 8.66 MB | 679615C1FADD7BC8AA3700BB30F0FE695A116BC2DAB8B65A83A96A2C536F3F7E |
| AoInitializer.dll | 13.1.0.41833 | January 31, 2023 | 113 KB | 1D8A865B0F031E49767CF439712258865F556DCA8FB7D8AA6505058598CFEE6C |
| ArcGISPro.exe | 3.1.0.41833 | January 31, 2023 | 387 KB | 28B81F1C357C34895B06F3E92035E7CCC7142F5146A7A0200366AC013F56A9D9 |
| SoftwareAuthorizationPro.exe | 13.9.2.29663 | January 31, 2023 | 7.10 MB | 700529AFDC2A5A97D56E45A8CBD6FD74B455D15D1ACC068C1BBD41AE614304EE |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29663 | January 31, 2023 | 9.59 MB | CE393B360D973AA6D619F808BEDD733D0AEAE2B4D343B3BF3F9345BA86C39D7D |
ArcGIS Pro 3.1.1
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.1.0.41833 | January 31, 2023 | 5.46 MB | 14342BD3AC90EE3074538270DCF88F75E945A4DCF645A57EAB573D7EFC94A564 |
| AfCore_libFNP.dll | 13.1.0.41833 | January 31, 2023 | 8.66 MB | 679615C1FADD7BC8AA3700BB30F0FE695A116BC2DAB8B65A83A96A2C536F3F7E |
| AoInitializer.dll | 13.1.0.41833 | January 31, 2023 | 113 KB | 1D8A865B0F031E49767CF439712258865F556DCA8FB7D8AA6505058598CFEE6C |
| ArcGISPro.exe | 3.1.1.41833 | March 21, 2023 | 387 KB (397,152 bytes) | 4DC6B7912A1E72F11E5A75078BE6A5689193CA64479D095F73DF8D2D3A496F21 |
| SoftwareAuthorizationPro.exe | 13.9.2.29663 | January 31, 2023 | 7.10 MB | 700529AFDC2A5A97D56E45A8CBD6FD74B455D15D1ACC068C1BBD41AE614304EE |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29663 | January 31, 2023 | 9.59 MB | CE393B360D973AA6D619F808BEDD733D0AEAE2B4D343B3BF3F9345BA86C39D7D |
ArcGIS Pro 3.1.2
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.1.0.41833 | January 31, 2023 | 5.46 MB (5,727,584 bytes) | 14342BD3AC90EE3074538270DCF88F75E945A4DCF645A57EAB573D7EFC94A564 |
| AfCore_libFNP.dll | 13.1.0.41833 | January 31, 2023 | 8.66 MB (9,083,744 bytes) | 679615C1FADD7BC8AA3700BB30F0FE695A116BC2DAB8B65A83A96A2C536F3F7E |
| AoInitializer.dll | 13.1.0.41833 | January 31, 2023 | 113 KB (116,064 bytes) | 1D8A865B0F031E49767CF439712258865F556DCA8FB7D8AA6505058598CFEE6C |
| ArcGISPro.exe | 3.1.2.41833 | May 16 2023 | 387 KB (397,152 bytes) | A525757115F2065E225FB2E69C3B8F6E38F08572105E2DED14B2B586EDE09330 |
| SoftwareAuthorizationPro.exe | 13.9.2.29818 | May 16, 2023 | 7.10 MB (7,448,416 bytes) | 6862E26FABB523B1281BD28B278D6E248647F92C18F0281F5028DA32729D30E8 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29818 | May 16, 2023 | 9.59 MB (10,060,640 bytes) | CEA70827FA65132C30ECF914ECFF37B5FEF1BDB4C6C6C7B6D4F2A3E6E78A4C2D |
ArcGIS Pro 3.1.3
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.1.3.41833 | August 15, 2023 | 5.92 MB (6,215,520 bytes) | 7277A4979E394708734B19DEA0AFFABB00F92A88EB5CC9041B6DB356995155B7 |
| AfCore_libFNP.dll | 13.1.3.41833 | August 15, 2023 | 8.66 MB (9,083,744 bytes) | 46752FB087E8FB24A7E66895CD9B03F78B8787B0DE8F231238F9023AF2599EC9 |
| AoInitializer.dll | 13.1.0.41833 | January 31, 2023 | 113 KB (116,064 bytes) | 1D8A865B0F031E49767CF439712258865F556DCA8FB7D8AA6505058598CFEE6C |
| ArcGISPro.exe | 3.1.3.41833 | August 15, 2023 | 387 KB (397,152 bytes) | F2281611811F5A2F6A4EA97ED259375C4D7AF7E913350E5082D6592C587AC299 |
| SoftwareAuthorizationPro.exe | 13.9.2.29818 | August 15, 2023 | 7.10 MB (7,447,904 bytes) | C75DADECBF8E629655F00C30FD28F7DE7D08AFD8AED11BB90177E66E1848BADA |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29818 | August 15, 2023 | 9.59 MB (10,060,640 bytes) | F5C6A3F448A40BF81223A2B69126C0C2EA743A0359B5890BE0600777D5047170 |
ArcGIS Pro 3.1.4
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.1.3.41833 | October 25, 2023 | 5.92 MB (6,215,768 bytes) | F9CBE1825AD6A7B5C7F32A4CA26928071AF4DDF8BD87214AF33C763A9E5D8365 |
| AfCore_libFNP.dll | 13.1.3.41833 | October 25, 2023 | 8.66 MB (9,083,992 bytes) | 71A96069A8831A8AF1D38E26F1BED7F12CF239EB63BC15343D65DB427E9F2C38 |
| AoInitializer.dll | 13.1.0.41833 | January 31, 2023 | 113 KB (116,064 bytes) | 1D8A865B0F031E49767CF439712258865F556DCA8FB7D8AA6505058598CFEE6C |
| ArcGISPro.exe | 13.1.0.41833 | October 25, 2023 | 388 KB (397,400 bytes) | 9097AD50E7035FDB5FEC2E40A2E7E011C7376A9F6CF37827B17B9E4930F06492 |
| SoftwareAuthorizationPro.exe | 13.9.2.29999 | October 25, 2023 | 7.09 MB (7,436,888 bytes) | 11FAA8DBFD156BACE145BE9A209681D396901FD5A3CE1D4C9C186A2F54A8B7DB |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29999 | October 25, 2023 | 9.59 MB (10,060,888 bytes) | 7A3C789D6F8CEA67BC6BE76092A70B3528199B9144BA41575BCAD2E8C097AF85 |
ArcGIS Pro 3.1.5
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.1.3.41833 | February 28, 2024 | 5.92 MB (6,215,768 bytes) | ABFCDE302526750FCD28F578CA9582D24BA5458B9BB18FEC94FA83BD8B8F4E77 |
| AfCore_libFNP.dll | 13.1.3.41833 | February 28, 2024 | 8.66 MB (9,083,992 bytes) | 599CD7328E453BF64C2A86055EDC4B86148433982840FB4985671587A4573B73 |
| AoInitializer.dll | 13.1.0.41833 | January 31, 2023 | 113 KB (116,064 bytes) | 1D8A865B0F031E49767CF439712258865F556DCA8FB7D8AA6505058598CFEE6C |
| ArcGISPro.exe | 13.1.5.41833 | February 28, 2024 | 388 KB (397,400 bytes) | 0896FE027DE66836F89DA7AA2D92E4169D1657AF4EEE5CA4D33098789B00CA81 |
| SoftwareAuthorizationPro.exe | 13.9.2.29999 | February 28, 2024 | 7.09 MB (7,436,888 bytes) | 167873AF4071B7469A9828F2E53BA3ED2E9A62AAC3B6C93985EAEC2E50EC7A3B |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29999 | February 28, 2024 | 9.59 MB (10,060,888 bytes) | 80564BDA7697676908C25E6932BD76BFFC71D988A1D827A11FB2175EEB976CB7 |
ArcGIS Pro 3.2
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.2.0.49743 | October 16, 2023 | 5.83 MB (6,124,120 bytes) | D34F05BA44BDA803678F144E6AF7C4C57672AE282CB8F890D52490981790D7BA |
| AfCore_libFNP.dll | 13.2.0.49743 | October 16, 2023 | 8.57 MB (8,988,760 bytes) | 55A771E23A94634AADE0EF6BBE9A821A448F334EFEB2EBD65E6B5DDDE17FC854 |
| AoInitializer.dll | 13.2.0.49743 | October 16, 2023 | 114 KB (116,824 bytes) | F89120A661886E20E7B3DEAC550B7D3B339AE094F38F006814F3F48249D65CB7 |
| ArcGISPro.exe | 13.2.0.49743 | October 16, 2023 | 388 KB (397,400 bytes) | FB7FAD891F691B9C0DEF0D199CFF95CA6352A2E933D8256F1A95307EE585EDA4 |
| SoftwareAuthorizationPro.exe | 13.9.2.29999 | October 16, 2023 | 7.09 MB (7,436,888 bytes) | A22D0749C1301C4FEF73F3D44FA05DF6D14CBB42558A446414B960F4B3AC0B21 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29999 | October 16, 2023 | 9.59 MB (10,060,888 bytes) | 92EF9DE3F0E00019B18E4026186DF023E93F6D1DFF3283F06F692F9026AF5E68 |
ArcGIS Pro 3.2.1
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.2.0.49743 | October 16, 2023 | 5.83 MB (6,124,120 bytes) | D34F05BA44BDA803678F144E6AF7C4C57672AE282CB8F890D52490981790D7BA |
| AfCore_libFNP.dll | 13.2.0.49743 | October 16, 2023 | 8.57 MB (8,988,760 bytes) | 55A771E23A94634AADE0EF6BBE9A821A448F334EFEB2EBD65E6B5DDDE17FC854 |
| AoInitializer.dll | 13.2.0.49743 | October 16, 2023 | 114 KB (116,824 bytes) | F89120A661886E20E7B3DEAC550B7D3B339AE094F38F006814F3F48249D65CB7 |
| ArcGISPro.exe | 13.2.1.49743 | December 5, 2023 | 388 KB (397,400 bytes) | 3774CCCD7C8663F57F69238254A407A4EC95CC6DDF838E65E3363795DF719474 |
| SoftwareAuthorizationPro.exe | 13.9.2.29999 | October 16, 2023 | 7.09 MB (7,436,888 bytes) | A22D0749C1301C4FEF73F3D44FA05DF6D14CBB42558A446414B960F4B3AC0B21 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.29999 | October 16, 2023 | 9.59 MB (10,060,888 bytes) | 92EF9DE3F0E00019B18E4026186DF023E93F6D1DFF3283F06F692F9026AF5E68 |
ArcGIS Pro 3.2.2
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.2.0.49743 | October 16, 2023 | 5.83 MB (6,124,120 bytes) | D34F05BA44BDA803678F144E6AF7C4C57672AE282CB8F890D52490981790D7BA |
| AfCore_libFNP.dll | 13.2.0.49743 | October 16, 2023 | 8.57 MB (8,988,760 bytes) | 55A771E23A94634AADE0EF6BBE9A821A448F334EFEB2EBD65E6B5DDDE17FC854 |
| AoInitializer.dll | 13.2.0.49743 | October 16, 2023 | 114 KB (116,824 bytes) | F89120A661886E20E7B3DEAC550B7D3B339AE094F38F006814F3F48249D65CB7 |
| ArcGISPro.exe | 13.2.2.49743 | January 25, 2024 | 388 KB (397,400 bytes) | 605CBFBB75B303FC2E90661C146221D4240AF34185B42A7143201B5C1A852456 |
| SoftwareAuthorizationPro.exe | 13.9.2.30088 | January 25, 2024 | 6.87 MB (7,208,536 bytes) | 59A16C23DC4DBC3D5D1FB4BC66E4901776E366B58C9ABBF2DDFADDE20D50EC32 |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.30088 | January 25, 2024 | 9.59 MB (10,060,888 bytes) | 67A8FDE5B77FC6AAEBDC6CF78C420435BA96ED268C5F009ECDD3DC983DEFD865 |
ArcGIS Pro 3.3
| Library Name | Version Number | Build Date | Expected Size | Expected SHA-256 |
|---|---|---|---|---|
| AfCore.dll | 13.3.0.52636 | April 22, 2024 | 5.86 MB (6,152,280 bytes) | 663B340332A4178A615D1F2F579A3F7CD455E2EB650CFAC821488237129943C8 |
| AfCore_libFNP.dll | 13.3.0.52636 | April 22, 2024 | 8.57 MB (8,988,760 bytes) | 21B8E5BADA1CD88C22E8C572AF85E94CD446A89933EBA128A9A6102A57C2364F |
| AoInitializer.dll | 13.3.0.52636 | April 22, 2024 | 118 KB (121,432 bytes) | 81EDD7033605D91F66CFEB34ADB3581C3057BFB21C268A44E1A7F223185C39A4 |
| ArcGISPro.exe | 3.3.0.52636 | April 22, 2024 | 382 KB (391,256 bytes) | 7D05FC538206E6E10A4CA7F38B252CBDFF1F3C2B2D5070A53F859854959A6131 |
| SoftwareAuthorizationPro.exe | 13.9.2.30132 | April 22, 2024 | 7.25 MB (7,602,776 bytes) | 5D90FF0E72B7E53453028A8DE31D5B686948750416CF27B1069B82B7905FCE3D |
| SoftwareAuthorizationPro_libFNP.dll | 13.9.2.30132 | April 22, 2024 | 9.59 MB (10,060,888 bytes) | 051D9B1C181A3EBFAD22A4AF1C52A5BEBDBEBF719874DE60002F61E8DB5F9EE4 |
Solution or Workaround
Use a tool to generate a SHA-256 hash for the library in question. Here’s an example of how to do it within Windows PowerShell with the Get-FileHash command:
PS C:\> Get-FileHash "C:\Program Files\ArcGIS\Pro\bin\AfCore.dll" Algorithm Hash Path SHA-256 D1A260DE355853C79C2F185D14AA1E9B7E60B2A3B026BEAA7209868906FF1355 C:\Program Files\ArcGIS\Pro\b...
If the generated SHA-256 hash matches the expected SHA-256 in the above table, then the library should be an unmodified and supported version. If the generated SHA-256 hash does not match the expected SHA-256 hash in the above table, then it is possible you have an unsupported library.
If you have installed software from another party that has updated any of these libraries, it is recommended that you uninstall that software and ensure that your ArcGIS Pro install has rolled back to a known state with valid libraries, or reinstall Pro from the original Esri software install files.
If you have received an installation of ArcGIS Pro with these modified/unsupported libraries already in place, you may want to contact your software supplier or corporate Information Technology department to report the problem – These files may have been modified from the original software distribution.
Article ID:000028572
Software:
- ArcGIS Pro 3 1
- ArcGIS Pro 3 2
- ArcGIS Pro 3 0
- ArcGIS Pro 3 3
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