PROBLEM
In ArcGIS Dashboards, viewers can download data from a data-driven element in dashboards by clicking the Download data option at the bottom of the element. However, in some cases, the Download data option is not available, as shown in the image below.
Depending on the cause, choose one of the workarounds below.
Enable the option to download the data element in ArcGIS Dashboards
Enable the option to export the hosted feature layer to other formats
The image below shows the Download data option displayed at the bottom of the element in ArcGIS Dashboards.
Sign in to ArcGIS Online
Users must be signed in to ArcGIS Online with a member account of the organization that owns the data shared via the public dashboard to access the Download data option.
Note: When data download is enabled, data can only be downloaded by users who are signed in to an ArcGIS Online account. For dashboards shared publicly that include elements with data download enabled, anonymous users do not see the Download data option on the element.
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