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Problem: Element displays as 'No Data' and 'Cannot Access Data' in ArcGIS Dashboards


A data-driven element backed by published data referencing a geodatabase source displays as 'No Data' and 'Cannot Access Data' in ArcGIS Dashboards.

Image of the No Data and Cannot Access Data messages in ArcGIS Dashboards


In a dashboard, elements such as an indicator, gauges, pie charts and serial charts rely on the underlying data source's ability to generate summary statistics when queried. If the layer is incapable of performing statistics, the necessary summary statistics are not generated.

Solution or Workaround

Use query layers to query data from the database or geodatabase. Refer to ArcGIS Blog: Using query layers in Operations Dashboard for more information.

Related Information

Last Published: 1/21/2021

Article ID: 000023698