Is This Content Helpful?
How can we make this better? Please provide as much detail as possible.
Contact our Support Team
Be The First To Get Support Updates
Want to know about the latest technical content and software updates?
Problem: Remote desktop logins are slow when running ArcGIS Server with Windows Server 2012, 2012 R2, and 2016
Description
Remote desktop logins take much longer than usual when ArcGIS Server is running on Windows Server 2012, 2012 R2, or 2016. The login period can take anywhere from half a minute to several minutes long.
Cause
ArcGIS Server runs many processes as a service (ArcSOCs), and these processes trigger a defect in Microsoft Windows 2012, 2012 R2, or 2016.
Solution or Workaround
Depending on the operating system, install the following security update from the Microsoft Support website:
- Windows Server 2012 or 2012 R2: August 8, 2017 – KB4034681
- Windows Server 2016: September 28, 2017 – KB4038801
Last Published: 10/4/2017
Article ID: 000015494
Download the Esri Support App on your phone to receive notifications when new content is available for Esri products you use
Download the Esri Support App on your phone to receive notifications when new content is available for Esri products you use
