Product life cycle support policy
This document offers in-depth information about the different life cycle stages of various product types, from inception to retirement.
Release date: November 25, 2024
Technical Support Support status: General Availability | General Availability Nov 25, 2024–Next release | Extended | Mature | Retired |
---|---|---|---|---|
Create a case | ![]() | ![]() | ![]() | not included |
Phone and chat | ![]() | ![]() | ![]() | not included |
Online support resources | ![]() | ![]() | ![]() | ![]() |
Software updates and patches | ![]() | ![]() | not included | not included |
New environment certifications | ![]() | not included | not included | not included |
Version | Release date | General Availability | Extended | Mature | Retired | Release notes |
---|---|---|---|---|---|---|
1.7 | November 25, 2024 | Nov 25, 2024–Next Release | - | - | - | Release Notes |
1.6 | August 1, 2024 | Aug 1, 2024–Nov 25, 2024 | Nov 25, 2024–Oct 31, 2025 | Nov 1, 2025–Oct 31, 2026 | November 1, 2026 | Release Notes |
1.5 | April 11, 2024 | Apr 11, 2024–Aug 1, 2024 | Aug 1, 2024–Jul 31, 2025 | Aug 1, 2025–Jul 31, 2026 | August 1, 2026 | Release Notes |
1.4 | December 14, 2023 | Dec 14, 2023–Apr 11, 2024 | Apr 11, 2024–Apr 30, 2025 | May 1, 2025–Apr 30, 2026 | May 1, 2026 | Release Notes |
1.3 | August 16, 2023 | Aug 16, 2023–Dec 14, 2023 | Dec 14, 2023–Dec 31, 2024 | Jan 1, 2025–Dec 31, 2025 | January 1, 2026 | Release Notes |
1.2 | April 19, 2023 | Apr 19, 2023–Aug 16, 2023 | Aug 16, 2023–Aug 31, 2024 | Sept 1, 2024–Aug 31, 2025 | September 1, 2025 | Release Notes |
1.1 | December 14, 2022 | Dec 14, 2022–Apr 19, 2023 | Apr 19, 2023–Apr 30, 2024 | May 1, 2024–Apr 30, 2025 | May 1, 2025 | Release Notes |
1.0 | July 20, 2022 | Jul 20, 2022–Dec 14, 2022 | Dec 14, 2022–Dec 31, 2023 | Jan 1, 2024–Dec 31, 2024 | January 1, 2025 | Release Notes |
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