Location Services—ArcGIS World Routing

Release date: May 7, 2024

Technical support; support status general availability

Technical Support

Support status: General Availability

General Availability
May 7, 2024–Next release


Create a caseincludednot included
Phone and chatincludednot included
Online support resourcesincludedincluded
Software updates and patchesincludednot included

Multiple version table

VersionRelease dateGeneral AvailabilityRetiredRelease notes
May 2024May 7, 2024May 7, 2024–Next release-What's New
March 2024March 27, 2024Mar 27, 2024–May 7, 2024May 7, 2024-
February 2024February 27, 2024Feb 27, 2024–Mar 27, 2024March 27, 2024-
January 2024January 30, 2024Jan 30, 2024–Feb 27, 2024February 27, 2024-
December 2023December 21, 2023Dec 21, 2023–Jan 30, 2024January 30, 2024-
November 2023November 15, 2023Nov 15, 2023–Dec 21, 2023December 21, 2023-
October 2023October 30, 2023Oct 30, 2023–Nov 15, 2023November 15, 2023-


Additional product notes

For more information about the World Routing Service, please click here

Get more assistance

Browse our mobile support app on your smartphone or speak to one of our specialists. There are a variety of ways we can assist you.

Support Services

Access Esri’s industry-leading support

Learn about service options

Esri Support App

Manage cases directly from your phone

Download the app

Contact Support

Get help from ArcGIS Analysts

Go to contact options
Support outside the USA