Product life cycle support policy
This document offers in-depth information about the different life cycle stages of various product types, from inception to retirement.
Release date: September 21, 2021
Technical Support Support status: General Availability | General Availability Sep 2021–Next release | Retired |
---|---|---|
Create a case | not included | |
Phone and chat | not included | |
Online support resources | ||
Software updates and patches | not included | |
New environment certifications | not included |
Version | Release date | General Availability | Retired | Release notes |
---|---|---|---|---|
4.2 | September 21, 2021 | Sep 2021–Next release | - | - |
4.1 | May 28, 2021 | May 2021–Sep 2021 | September 21, 2021 | - |
3.2 | December 9, 2020 | Dec 2020–May 2021 | May 28, 2021 | - |
3.1 | March 25, 2020 | Mar 2020–Dec 2020 | December 9, 2020 | - |
2.5 | December 10, 2019 | Dec 2019–Mar 2020 | March 25, 2020 | - |
2.4 | October 1, 2019 | Oct 2019–Dec 2019 | December 11, 2019 | - |
2.3 | June 25, 2019 | Jun 2019–Oct 2019 | October 1, 2019 | - |
2.2 | March 19, 2019 | Mar 2019–Jun 2019 | June 25, 2019 | - |
2.1 | February 6, 2019 | Feb 2019–Mar 2019 | March 19, 2019 | - |
1.4 | December 5, 2018 | Dec 2018–Feb 2019 | February 6, 2019 | - |
1.3 | October 25, 2018 | Oct 2018–Dec 2018 | December 5, 2018 | - |
1.2 | September 18, 2018 | Sep 2018–Oct 2018 | October 25, 2018 | - |
1.1 | August 16, 2018 | Aug 2018–Sept 2018 | September 18, 2018 | - |
1.0 | June 25, 2018 | Jun 2018–Aug 2018 | August 16, 2018 | - |
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