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ArcGIS Server Hosted Services Restart Patch

Published: November 28, 2023

Summary

Esri announces the ArcGIS Server Hosted Services Restart Patch. This patch resolves a defect where hosted services may not be available after a machine restart. Additional fixes for ArcGIS Server are also included,  please refer to the section Issues addressed with this patch for the list of issues resolved by this patch. Esri recommends that all customers using ArcGIS Enterprise 11.1 and 10.9.1 apply this patch.

Issues addressed with this patch

  • BUG-000163353 - A hosted feature service incorrectly stores self-intersecting polylines as multi-part polylines. (11.1 Only)
  • BUG-000162858 - Restore of Workflow Manager Server hosted services using the WebGISDR tool fails to retain _views_ services due to issue in service creation. (11.1 only)
  • BUG-000161218 - Long running geoprocessing tasks may fail due to premature token expiration. (11.1 and 10.9.1)
  • BUG-000160408 - Incorrect encoding of special characters in the ArcGIS Data Store 11.1 spatiotemporal data stores. (11.1 Only)
  • BUG-000158047 - When making multiple requests to a map service with the returnAdvancedSymbols property being true, non-ASCII-characters are incorrectly encoded in responses after the initial request. (11.1 and 10.9.1)
  • BUG-000147597 - ArcGIS Enterprise hosted services may fail after a machine restart. (11.1 and 10.9.1)
  • BUG-000147017 - Incorrect statistics for a hosted feature layer in ArcGIS Enterprise 10.9.1. (10.9.1 Only)
  • BUG-000128912 - The usage report in the ArcGIS Server statistics does not generate an accurate result as it shows the value 2147483647 if instances in use reach the max instance under the ServiceRunningInstancesMax metric. (10.9.1 Only)

To avoid conflicts the 11.1 patch also addresses:

  • BUG-000160218 - Incorrect mapping of the ArcGIS data type 'Date' for hosted knowledge graphs.
  • BUG-000160039 - An error "Insufficient number of object IDs allocated" occurs while editing a hosted feature service.
  • BUG-000158045 - The feature service layer resources with 'returnAdvancedSymbols=true' and 'returnDomainNames=true' have inconsistent responses.
  • BUG-000158036 - Non-English characters are not displayed properly in custom data feed feature service responses.
  • BUG-000154221 - After installing the ArcGIS Server Security 2022 Update 1 or 2 Patch, the KML region URL of a map service is invalid.

To avoid conficts the 10.9.1 patch also addresses:

  • BUG-000161866 - Joining machines back to site during importSite fails due to HTTPS connection refused.
  • BUG-000158075 - Feature service attachments should allow users to choose which attachment extensions are allowed in the organization.
  • BUG-000157995 - On Linux, the restore of the relational data store may not complete if the ArcGIS Server site its registered to is HA.
  • BUG-000156962 - When importing a backup to ArcGIS Server, the web server may restart causing the restore operation to fail.
  • BUG-000155043 - The append operation on an editor tracking enabled layer updates a created user field with the editing user, when 'upsert=true' and 'skipInserts=true'.
  • BUG-000154221 - After installing the ArcGIS Server Security 2022 Update 1 or 2 Patch, the KML region URL of a map service is invalid.
  • BUG-000154194 - Service creation in a single folder can cause failure to create services on high specification machines in an ArcGIS Server site.
  • BUG-000154070 - Stored XSS issue in the ArcGIS REST Services directory.
  • BUG-000153493 - Installing ArcGIS Server Security 2022 Update 1 Patch or Update 2 Patch on ArcGIS Server 10.8.1 affects the access to existing Workflow Manager (Classic) feature services.
  • BUG-000153438 - ArcGIS Server services folders become inaccessible in the REST endpoint if it has a dot (.) in the name and the Security patches are installed.
  • BUG-000152562 - Slow performance when loading ArcGIS Server feature service with returnAdvancedSymbols parameter in the request URL.
  • BUG-000152121 - Directory traversal vulnerability in ArcGIS Server.
  • BUG-000152111 - Mobile workers should not be able to query or edit assignments not assigned to them when accessing the assignments feature service outside of the Workforce mobile app.
  • BUG-000151727 - WMTS-Capabilities file cannot be retrieved after installation of the ArcGIS Server Security 2022 Update 1 Patch.
  • BUG-000151381 - Members assigned roles without the edit privilege are unable to edit publicly shared hosted feature layers that have editing, edit tracking and public data collection enabled.
  • BUG-000150540 - Reflected XSS vulnerability in ArcGIS Server.
  • BUG-000150537 - ArcGIS Server has a local file inclusion (LFI) vulnerability.
  • BUG-000148347 - Unvalidated redirect issue in ArcGIS Server.
  • BUG-000148146 - Applying the ArcGIS Server Log4j Patch on an AWS (Amazon Web Services) deployment may cause a machine to be removed from the ArcGIS Server site.
  • BUG-000147840 - The Search GET response from an ArcGIS Knowledge Server displays "compressed_frames == true" even though the frames are not compressed.
  • BUG-000146564 - Querying a hosted feature service with the returnIdsOnly=true parameter to return several million features, permanently loads the CPU of the hosting GIS server to 100% and makes it inaccessible until restarting the service.
  • BUG-000146513 - Reflected XSS vulnerability in ArcGIS Server.
  • BUG-000145681 - Create service fails when the knowledge server does not include GIS Server license.
  • BUG-000145551 - Attempting to display a hosted feature layer in Portal for ArcGIS 10.9.1 after a transformation configuration from WGS 1984 to ITM fails.
  • BUG-000145345 - Update log4j to address security vulnerabilities
  • BUG-000144906 - Unable to save a generated domain list or delete an existing domain list in Portal for ArcGIS 10.9.1.
  • BUG-000144441 - Renaming a machine after create site fails.
  • BUG-000144172 - Remote file download issue in ArcGIS Server.
  • BUG-000133297 - The size of the server.xml file keeps changing after restarting the ArcGIS Server service.

Installing this patch on Windows

This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

The ArcGIS Server 10.9.1 Setup Program Patch is a mandatory prerequisite for installing this patch on Windows. Please download and install the ArcGIS Server 10.9.1 Setup Program Patch before attempting to install this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location
ArcGIS Enterprise  
   
     ArcGIS Server 11.1 ArcGIS-111-S-HSR-Patch.msp
     Checksum
     (SHA256)
A557C0BBBBA1D0AA4DBC08CED9825739B8531CA9A77086CA5C5F937ADA5196A4
 
     ArcGIS Server 10.9.1 ArcGIS-1091-S-HSR-Patch.msp
     Checksum
     (SHA256)
6CB9BAA38CB80C12F339E7DFEB9A41F5E9FAD2C070818450CA83000F8824F7F2
 

 2. Make sure you have write access to your ArcGIS installation location.

 3. Double-click ArcGIS-<Version>-S-HSR-Patch.msp to start the setup process.

NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

msiexec.exe /p [location of Patch]ArcGIS-<Version>-S-HSR-Patch.msp

 

Installing this patch on Linux

Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder. This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

ArcGIS Enterprise   
   
     ArcGIS Server 11.1 ArcGIS-111-S-HSR-Patch-linux.tar
     Checksum
     (SHA256)
EBAB03691786E71750CD6B1CBAA837DB0C3F59BCC01EDACE9BD9410285FDC8D4
   
     ArcGIS Server 10.9.1 ArcGIS-1091-S-HSR-Patch-linux.tar
     Checksum
     (SHA256)
78704B48DCF9D322999F120132C4BC74D10081B5EF0F82A035793E7CCF6B2219
   

2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

3. Extract the specified tar file by typing:

% tar -xvf ArcGIS-<Version>-S-HSR-Patch-linux.tar


  4. Start the installation by typing:

% ./applypatch

This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Uninstalling this patch on Windows

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux

To remove this patch on versions 10.7 and higher, navigate to the <Product Installation Directory>/.Setup/qfe directory and run the following script as the ArcGIS Install owner:

./removepatch.sh


The removepatch.sh script allows you to uninstall previously installed patches or hot fixes. Use the -s status flag to get the list of installed patches or hot fixes ordered by date. Use the -q flag to remove patches or hot fixes in reverse chronological order by date they were installed. Type removepatch -h for usage help.

Restart your ArcGIS services.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

PatchFinder for Windows

PatchFinder for Linux/Unix


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