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ArcGIS Server 11.2 Knowledge Entity and Relationship Types Patch

Summary

Esri announces the ArcGIS Server 11.2 Knowledge Entity and Relationship Types Patch. Creating an entity or relationship type occasionally and randomly fails during multiple data model update scenarios, such as adding new entity or relationship types sequentially, or multiple new types in a script. Even though no error message is returned initially, subsequently adding entities or relationships to this type fails with the error "Error occurred while reserving objectIDs". This patch ensures that entity types and relationship types are added properly to the knowledge graph service. This patch is recommended for ArcGIS Enterprise 11.2 deployments that use ArcGIS Knowledge. This patch deals specifically with the issues listed below under Issues addressed with this patch.

Issues addressed with this patch

  • BUG-000162310 - Creating an entity or relationship types occasionally fails without any error messages.

Installing this patch on Windows

This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

Step 1. Download the appropriate file to a location other than your ArcGIS installation location

ArcGIS Enterprise 11.2  
   
     ArcGIS Server 11.2 ArcGIS-112-S-KERT-Patch.msp
     Checksum
     (SHA256)
EDD552F5260BA3C5538B4D0F021920257EFCE38BC2B17189A210B389DC5E1958
   

 Step 2. Make sure you have write access to your ArcGIS installation location.

 Step 3. Double-click ArcGIS-112-S-KERT-Patch.msp to start the setup process.

NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

msiexec.exe /p [location of Patch]\ArcGIS-112-S-KERT-Patch.msp

 

Installing this patch on Linux

Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder. This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

ArcGIS Enterprise 11.2  
   
     ArcGIS Server 11.2 ArcGIS-112-S-KERT-Patch-linux.tar
     Checksum
     (SHA256)
F8D17A76CB4F46B11F7FCA3848BD1CE5EA0A320BDB4CFAAAC427F2422DB69379
   

2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

3. Extract the specified tar file by typing:

% tar -xvf ArcGIS-112-S-KERT-Patch-linux.tar


  4. Start the installation by typing:

% ./applypatch

This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Uninstalling this patch on Windows

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux

To remove this patch on versions 10.7 and higher, navigate to the <Product Installation Directory>/.Setup/qfe directory and run the following script as the ArcGIS Install owner:

./removepatch.sh


The removepatch.sh script allows you to uninstall previously installed patches or hot fixes. Use the -s status flag to get the list of installed patches or hot fixes ordered by date. Use the -q flag to remove patches or hot fixes in reverse chronological order by date they were installed. Type removepatch -h for usage help.

Restart your ArcGIS services.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

PatchFinder for Windows

PatchFinder for Linux/Unix


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