ArcGIS Server 11.1 Print Service Patch

Esri announces the ArcGIS Server 11.1 Print Service Patch. This patch resolves a failure that can occur when a print service generates outputs for web maps that contain both secured and non-secured services. This patch is recommended for users of ArcGIS Server 11.1 who use print services. This patch deals specifically with the issues listed below under Issues Addressed with this Patch. For ArcGIS Server versions 10.8.1 and 10.9.1 another patch will be available soon to address the issue resolved in this patch.

• BUG-000157755 - Print services fail when a print request includes both secured and non-secured services from the same server.

This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

Step 1: Download the appropriate file to a location other than your ArcGIS installation location.

Step 2: Make sure you have write access to your ArcGIS installation location.

Step 3: Double-click ArcGIS-111-S-PS-Patch.msp to start the setup process.

NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder. This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

Step 1: Download the appropriate file to a location other than your ArcGIS installation location.

Step 2: Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

Step 3: Extract the specified tar file by typing:

Step 4: Start the installation by typing:

This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

To remove this patch on versions 10.7 and higher, navigate to the <Product Installation Directory>/.Setup/qfe directory and run the following script as the ArcGIS Install owner:

Restart your ArcGIS services.

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

PatchFinder for Windows

PatchFinder for Linux/Unix