Patches and updates

ArcGIS Desktop 10.7.1 Concurrent Use License Unavailability Warning Patch

Published: April 2, 2020

Summary

If you are using ArcGIS Desktop 10.7.1 concurrent use licensing and start the program, this patch resolves an issue where the warning message is not displayed if all licenses are in use.

Description

Esri® announces the ArcGIS Desktop 10.7.1 Concurrent Use License Unavailability Warning Patch. If you are using ArcGIS Desktop 10.7.1 concurrent use licensing and start the program, this patch resolves an issue where the warning message is not displayed if all licenses are in use. With this patch, users will understand why their software is unable to initialize and take appropriate action with their organization's license administrator. It deals specifically with the issue listed below under Issues Addressed with this patch.

Issues Addressed with this patch

BUG-000124962 - If all the available licenses in the ArcGIS License Manager are consumed, ArcMap will crash instead of displaying the message, "All ArcGIS for Desktop licenses are in use!".

Installing this patch on Windows

Installation Steps:

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

Download the appropriate file to a location other than your ArcGIS installation location.

ArcGIS 10.7.1		Checksum (Md5)

ArcGIS Desktop	ArcGIS-1071-DT-CULUW-Patch.msp	12E8B419905F45CD94AAD4F48093DA6F

Make sure you have write access to your ArcGIS installation location.
Double-click ArcGIS-1071-S-CULUW-Patch.msp to start the setup process.
NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

msiexec.exe /p [location of Patch]\ArcGIS-1071-S-CULUW-Patch.msp

Uninstalling this patch on Windows

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.