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Esri Maps for MicroStrategy 3.0 Maintenance Patch 1

Published: January 25, 2017


This patch fixes critical issues related to performance. With this patch Esri Maps for MicroStrategy V3.0 is certified against MicroStrategy Web 10.6.


Esri® announces the Esri Maps for MicroStrategy 3.0 Maintenance Patch 1. This patch fixes critical issues related to performance. With this patch Esri Maps for MicroStrategy V3.0 is certified against MicroStrategy Web 10.6. For instructions and scripts to build a custom MicroStrategy Mobile App with MicroStrategy Mobile SDK 10.6 using scripts see Technical Article 14551. See specific issues listed below under Issues Addressed with this Patch.

Issues Addressed with this patch


  • BUG-000100695 - A MicroStrategy documents performance is adversely affected when EM4MSTR is installed on MicroStrategy 10.x Web servers.

    Description: Esri Maps for MicroStrategy 3.0 adversely affects the performance of MicroStrategy Web 10.x Report services Documents, when the plug-in is installed on a the MicroStrategy Web 10.x server.
  • BUG-000099517 – Poor performance when loading MicroStrategy data via the Esri Maps for MicroStrategy Visualization.

    Description: Performance related to loading data from MicroStrategy on a Esri Maps for MicroStrategy 3.0 Map has been significantly improved based on how the document is created.


Files Installed in this patch




  Checksum (Md5)
Esri Maps for MicroStrategy
Server plug-in


Installing this patch on Windows and Linux

Installation Steps:

Before you start, make sure you have write access to the MicroStrategy Web plugins folder.

  1. Download and extract the contents of the
  2. Copy the em4mstr folder and paste it into your MicroStrategy Web plugins folder, overwriting files when prompted.

    • For Active Server Pages (ASP.NET) installations (IIS), this folder is located in your MicroStrategy Web installation directory. The default location is C:\Program Files (x86)\MicroStrategy\Web ASPx\plugins.

    • For all JavaServer Pages (JSP) web application installations of MicroStrategy Web Universal, the plug-ins folder is located in the location where the web application server extracted the MicroStrategy war file. For example, when installing in a default Tomcat web application installation, the default directory is /webapps/MicroStrategy/plugins/.

  3. Restart your web application server.
  4. From a supported web browser, start MicroStrategy Web.

Installation Notes:

  • The minimum requirement for installing this patch is Esri Maps for MicroStrategy version 3.0.

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.


Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.

Download ID:7469

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