Patches and updates

ArcGIS 10.2.1 for Desktop Support for Windows 10 Patch

Published: January 3, 2017

Summary

This patch addresses potential issues where authorizing and configuring licensing of ArcGIS 10.2.1 Desktop in a Windows 10 operating system environment. ArcGIS 10.2.1 Desktop may display inconsistent behavior in virtualized environments when generating UMN for authorizing. This patch is only necessary if you are using ArcGIS 10.2.1 Desktop and is intended for the Utility and Telecom user community specifically.

Description

Esri® announces the ArcGIS 10.2.1 for Desktop Support for Windows 10 Patch. This patch addresses potential issues authorizing and configuring licensing of ArcGIS 10.2.1 Desktop in a Windows 10 operating system environment. This patch deals specifically with the issues listed below under Issues Addressed with this patch.

Issues Addressed with this patch

BUG-000101388 - Upgrade ArcGIS to use the new FNP 11.13.1.5.

Description: This upgrade will alleviate potential issues in virtualized environments when generating UMN for authorizing. Customers who use a concurrent-use license model must use ArcGIS 10.5 License Manager with ArcGIS 10.2.1 Desktop in order to utilize the fix in this patch. Prior versions of the ArcGIS License Manager should not be used with this patch.

Installing this patch on Windows

Installation Steps:

ArcGIS 10.2.1 for Desktop must be installed before installing this patch.

Download the appropriate file to a location other than your ArcGIS installation location.

ArcGIS 10.2.1 for Desktop		Checksum (Md5)

ArcGIS 10.2.1 for Desktop	ArcGIS-1021-DT-SW10-Patch.msp	E0DC8EE90C69412EBFD268FBF477828D

ArcGIS 10.2.1 Desktop Background Geoprocessing (64-bit)	ArcGIS-1021-BGDT-SW10-Patch.msp	8964BE0E5C62EB60FE2E52E66D79FD27

Make sure you have write access to your ArcGIS installation location.
Double-click ArcGIS-<Version>-<Product>-SW10-Patch.msp to start the setup process.

NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

msiexec.exe /p [location of Patch]\ArcGIS-<Version>-<Product>-SW10-Patch.msp

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

January 19, 2017: The patch summary and Issue Addressed were updated for clarity.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

PatchFinder for Windows

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.