Patches and updates

Esri Maps for IBM Cognos 4.3 General Maintenance Patch

Published: June 25, 2012

Summary

This is a general maintenance patch for Esri Maps for IBM Cognos. This patch addresses infinite loops, non-functional maps, and incorrect tooltips.

Description

ESRI® announces the Esri Maps for IBM Cognos 4.3 General Maintenance Patch. This patch applies to all Esri Maps for IBM Cognos 4.3 and addresses infinite loops, non-functional maps, and incorrect tooltips. It deals specifically with the issues listed below under Issues Addressed with this Patch.

Issues Addressed with this Patch

Core Vantage:

VAN-417 - Documentation: Restart Cognos dispatchers after "Apply All" in Configure.bat.
VAN-431 - Infinite loop on prompt collection.
VAN-435 - Maps not functioning when report is executed from Report Studio.

Map Studio:

MAP-648 -Map Studio does not correctly report required tooltip fields on save

Files Installed in this Patch

The list of files affected by this patch is long and has been provided in listing.txt.

Installing this Patch on Windows/Linux

Installation Steps:

To fully apply this patch in your environment, it must be installed into the Vantage root folder [Vantage Root] on all Vantage Gateway machines and all Vantage Server machines.

Example locations for [Vantage Root] are as follows. Your configuration may differ.

Windows: C:\Program Files\spoton\vantage

Linux: /opt/spoton/vantage

Follow the instructions for either Vantage Gateways or Vantage Servers:

Vantage Gateways

On all Vantage Gateway machines, perform the following steps:

Download (or copy) EM4C-43-Gen-Patch-Gateway.zip to anywhere you have write access.
Extract the contents of EM4C-43-Gen-Patch-Gateway.zip into the Vantage root folder [Vantage Root]. Be sure to overwrite existing files.
Restart the web server.

Vantage Servers

On all Vantage Gateway machines, perform the following steps:

Download (or copy) EM4C-43-Gen-Patch-Server.zip to anywhere you have write access.
Extract the contents of EM4C-43-Gen-Patch-Server.zip into the Vantage root folder [Vantage Root]. Be sure to overwrite existing files.
Restart the Vantage Service.

Note: Be sure to clear your internet browser cache before accessing any IBM Cognos reports.

Patch Updates

Check the ArcGIS Resource Center periodically for the availability of additional patches. New information about this Patch will be posted here.

Getting Help

If you are in the United States, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this Patch. Sites outside of the United States, please contact your local Esri software distributor.