Patches and updates
BusinessMAP 3.0 Registry Clean-up Utility
Summary
This utility is for those users who experience problems during installation of BusinessMAP 3.0 where the installation doesn't complete enough to list BusinessMAP in the Windows Add/Remove Programs dialog box. If only a partial installation was completed, users may receive a setup error because of the partial installation.
Description
In order to clean the remnants of the previous installation attempt, users should do the following:
- Remove the temporary InstallShield folders under C:\windows\temp\. These folders start with IS_.
- Use the registry cleanup utility that will remove the BusinessMAP entries from your registry.
- If you still have problems with the installer (you don't get to the license agreement, etc.), double click on the isscript.msi file on theBusinessMAP #1 cd to reinstall the installer.
- Before running the installation, be sure to turn off your antivirus software. This version of InstallShield has a problem with the multi-volume installs when antivirus programs are running.
Getting Help
If you are still unable to reinstall BusinessMAP 3.0 after using this utility, please call 972-633-2603 or email businessmap_help@esri.com.
Supporting Files
- BusinessMAP 3.0 Registry Clean-up Utility - ZIP - 118 kb
Download ID:543
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