ArcGIS Image Server 9.2 Service Pack 2

This Service Pack contains performance improvements, format support fixes, and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.

If you have installed ArcGIS Image Server to an installation location other than the default location (which is C:\Program Files\ESRI\), some files and registry settings will be incorrect after applying the Service Pack. A future release of ArcGIS Image Server will resolve this issue; however, for the service pack to install correctly you should re-install ArcGIS Image Server Service Pack 1 to the default location (on C:\Program Files\ESRI\) then install the Service Pack 2.

A CD of this Service Pack is available for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack CD order form.

Introduction

We recommend that all ArcGIS 9.2 customers download and install this Service Pack, at their earliest convenience, to ensure the highest quality experience when working with ArcGIS Image Server 9.2.

Issues Addressed with this Service Pack

A complete list of the issues that have been fixed in this service pack is available here.

Files Installed with this Service Pack

A complete list of files installed in this service pack is available here.

Installing this Service Pack on Windows

Installation Notes

It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

To find out what products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products are currently installed on your machine. This will help determine which product Service Packs you should install on your machine. The report also details which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.
- ArcGIS ArcReader
- ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
- ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
- ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
- ArcGIS Engine Runtime
- ArcGIS Server for the Microsoft .NET Framework
- ArcGIS Server for the Java Platform
- ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
- ArcIMS
- ArcIMS Web ADF for the Microsoft .NET Framework
- ArcIMS Web ADF for the Java Platform
- ArcSDE
To see which version of ArcGIS Image Server you already have installed, see FAQ: Which version of ArcGIS Image Server is installed?

NOTE(ArcGIS Desktop 9.2 users): The ArcGIS Desktop Help updates setup (ArcGISDesktopHelp92sp2.msp) includes updates for ArcGIS 9.2 Desktop Documentation, including Help files, core extension Help files, geoprocessing tool Help files, tutorials, tutorial videos, and an updated "What's new in ArcGIS 9.2?" PDF. The ArcGIS Desktop setup (ArcGISDesktop92sp2.msp) must be applied before the ArcGIS Desktop Help update.

NOTE: This service pack must be installed on ArcGIS Image Server 9.2 Service Pack 1, also known as Version 9.2.0.18. When installing the Service Editor, it must be installed on ArcGIS Desktop 9.2 Service Pack 2 and ArcGIS Image Server 9.2 Service Pack 1.

NOTE: If ArcGIS Server is installed and running a service containing an image service layer from ArcGIS Image Server, the ArcGIS Server service needs to be stopped before installing the service pack.

NOTE: You must stop any ArcGIS Image Server Service Providers or Servers before installing the service pack.

Installation Steps

This service pack must be installed on ArcGIS Image Server 9.2 Service Pack 1, also known as Version 9.2.0.18. When installing the Service Editor, it must be installed on ArcGIS Desktop 9.2 Service Pack 2 and ArcGIS Image Server 9.2 Service Pack 1.

To Install:

NOTE:

If you have installed ArcGIS Image Server to an installation location other than the default location (which is C:\Program Files\ESRI\), some files and registry settings will be incorrect after applying the Service Pack. A future release of ArcGIS Image Server will resolve this issue; however, for the service pack to install correctly you should re-install ArcGIS Image Server Service Pack 1 to the default location (on C:\Program Files\ESRI\) then install the Service Pack 2.

Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

Download the appropriate files to a location other than the installation folder:

ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)
ArcGISDesktop92sp2.msp	87 MB
ArcGIS Desktop Help updates
ArcGISDesktopHelp92sp2.msp	335 MB
ArcGIS Image Server
ArcGISImageServer92SP2.msp	4 MB

Double-click the msp files to start the install process.

NOTE: If double clicking on the MSP file does not start the Service Pack installation, you can start the Service Pack installation manually by using the following command:
- msiexec.exe /p [location of service pack]\<Product>92sp2.msp
When Setup starts, follow the instructions on your screen.
Repeat steps 2 - 4 for each product installed on your machine.

NOTE: If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, the ArcGIS Desktop Service Pack must be applied to all client installations.

NOTE: You will not be able to install this Service Pack directly from any removable media, you must copy the Service Pack Install file (MSP) locally or to a location on your network prior to installing the Service Pack.

System Administrators note:
A technical paper is available to provide information on deploying ArcGIS and Service Packs. This white paper discusses the deployment of ArcGIS 9.2 setups and Service Packs using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lock-down environment is also covered.
Deploying Managed ArcGIS 9.2 Setups.

How to identify which Service Pack is installed

Windows

To find out what ArcGIS products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.
- ArcGIS ArcReader
- ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
- ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
- ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
- ArcGIS Engine Runtime
- ArcGIS Server for the Microsoft .NET Framework
- ArcGIS Server for the Java Platform
- ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
- ArcIMS
- ArcIMS Web ADF for the Microsoft .NET Framework
- ArcIMS Web ADF for the Java Platform
- ArcSDE
To see which version of ArcGIS Image Server you already have installed, see FAQ: Which version of ArcGIS Image Server is installed?

Service Pack Updates

Check the Online Support Center periodically for the availability of additional patches. New information about this Service Pack will be posted here.

Updated July 5, 2007: Previous text containing a workaround for an issue with non-default installation locations has been removed.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.

Download ID:1302