Patches and updates

ArcGIS (Desktop, Engine, Server) 9.3.1 Service Pack 1

Published: December 14, 2009

Summary

This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.

Description

If you use Microsoft SQL Server, an issue has been found where after applying 9.3.1 SP1 you can no longer view data in Raster catalogs stored in SQL Server. Please see Technical Article 37463 for more information. To fix this issue simply install the ArcSDE 9.3.1 SP1 SQL Server Raster Catalog and Raster Field Patch.

 

ArcGIS 9.3.1 Service Pack 1 DVD

A DVD of this Service Pack is available for users who experience difficulties downloading the Service Pack from the Web site. Simply fill out the Request a Service Pack DVD order form.

Introduction

We recommend that all ArcGIS 9.3.1 customers download and install Service Pack 1 at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.3.1.

NOTE: If you are using a localized version of ArcGIS, please contact your local distributor to get the updated language supplement.

 

Issues Addressed with this Service Pack

ArcGIS 9.3.1 Service Pack 1 contains critical fixes and new functionality. It is recommended that all users install this update.

A complete list of the issues that have been fixed in this update is available here.

Files Installed with this Service Pack

  • Windows
  • ArcGIS Engine Solaris/Linux
  • ArcGIS Engine SDK Solaris/Linux
  • ArcGIS Server Solaris/Linux
  • ArcReader Solaris/Linux

 

Installing this Service Pack on Windows

Installation Notes

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

  • If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, Service Pack 1 must be applied to all client installations.
  • ArcIMS and ArcSDE users:

    If you use ArcIMS 9.3.1 or ArcSDE 9.3.1, you must also install ArcIMS 9.3.1 Service Pack 1 or ArcSDE 9.3.1 Service Pack 1. For example, if you use ArcIMS 9.3.1 and ArcGIS 9.3.1 Desktop, install both ArcIMS 9.3.1 Service Pack 1 and ArcGIS 9.3.1 Desktop Service Pack 1. Since ArcIMS 9.3.1, ArcSDE 9.3.1 and the ArcGIS 9.3.1 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

  • ArcGIS Desktop 9.3.1 Evaluation Edition users:

    Service Pack 1 is supported with the ArcGIS Desktop 9.3.1 Evaluation Edition.

  • ArcGIS Server Post Install:

    The ArcGIS Server Post Install will automatically launch after the update has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Applications Post Install (if ArcGIS Server .NET is installed) manually from the shortcuts found in your Start menu. The GIS Server Post Install will prompt for the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC), the GIS Server Manager (on ArcGIS Server Java) and the GIS Server Webservices (on ArcGIS Server .NET) user accounts and their associated passwords. To avoid disrupting the operation of your server installation you will need to use the exact same accounts and passwords that you used when you initially installed ArcGIS Server (or the last time you ran the Post Install). If you don't remember which ones you used you can have the Post Install create new ones for you, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see Technical Article 32766 for a suggested workaround). For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

  • ArcGIS Server for the Microsoft .Net Framework users:

    The ArcGIS Server for the Microsoft .Net Framework setup has a Service Pack 1 setup named ArcGISServerDotNet931sp1.msp.The 9.3.1 service pack 1 release also includes a setup for the Web Application Developer Framework (ADF) Runtime. This Runtime installationis installed on production machines where you plan to deploy Web Mapping Applications built with the Manager or the Web ADF. The ArcGIS Server for the Microsoft .Net Framework Web ADF Runtime setup has a Service Pack 1 setup named ArcGISServerWebADFRuntime931sp1.msp. You would only need to run the ArcGISServerWebADFRuntime931sp1.msp if you had run the separate Web ADF Runtime install when you installed 9.3.1 Final.

    A machine that has the ArcGISServerDotNet931sp1.msp installed would not require an installation of the ArcGISServerWebADFRuntime931sp1.msp.

  • System Administrators - A technical paper is available that discusses the enterprise deployment of ArcGIS 9.3.1 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 9.3 Enterprise Deployment.

Installation Steps

  • ArcGIS 9.3.1 must be installed before you can install Service Pack 1. Service Pack 1 is cumulative and contains the fixes from all previous 9.3.1 patches. If you have a previous patch installed, you may apply Service Pack 1 over it to update the required files.

  1. To Install:

    1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.
    2. Select the appropriate files:

      ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)  
      ArcGISDesktop931sp1.msp
      111 MB
      ArcReader  
      ArcReader931sp1.msp
      38 MB
      ArcGIS Desktop Evaluation Edition  
      ArcGISEvalEdition931sp1.msp
      111 MB
         
      ArcGIS Engine Runtime  
      ArcGISEngine931sp1.msp
      64 MB
      ArcGIS Engine Developer Kit for the Java Platform  
      ArcGISEngineSDKJava931sp1.msp
      43 MB
         
      ArcGIS Server for the Microsoft .Net Framework  
      ArcGISServerDotNet931sp1.msp
      75 MB
      ArcGIS Server Web ADF Runtime for the Microsoft .Net Framework  
      ArcGISServerWebADFRuntime931sp1.msp
      12 MB
      ArcGIS Server for the Java Platform  
      ArcGISServerJava931sp1.msp
      268 MB

    3. (Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager and ArcGIS SOC Monitor.

    4. (Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service, ArcGIS Server Object Manager and ArcGIS SOC Monitor.

    5. Double-click the msp files to start the install process.

      NOTE: If double clicking on the MSP file does not start the Service Pack 1 installation, you can start the Service Pack 1 installation manually by using the following command:

      • msiexec.exe /p [location of update]\<Product>931sp1.msp
    6. When Setup starts, follow the instructions on your screen.

    7. Repeat steps 2 - 6 for each product installed on your machine.

Installing this Service Pack on UNIX/Linux

Installation Notes

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

  • ArcIMS and ArcSDE users:

    If you use ArcIMS 9.3.1 or ArcSDE 9.3.1, you must also install ArcIMS 9.3.1 Service Pack 1 or ArcSDE 9.3.1 Service Pack 1 . For example, if you use ArcIMS 9.3.1 and ArcGIS 9.3.1, install both ArcIMS 9.3.1 Service Pack 1 and ArcGIS 9.3.1 Service Pack 1. Since ArcIMS 9.3.1, ArcSDE 9.3.1 and the ArcGIS 9.3.1 products share common files, it is important to keep the software release versions in sync to avoid any software conflicts.

  • ArcGIS Server users:

    Make sure you install Service Pack 1 as the ArcGIS Server Owner, do not install it as the ROOT user.

    For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

Installation Steps

  • ArcGIS 9.3.1 must be installed before you can install Service Pack 1. Service Pack 1 is cumulative and contains the fixes from all previous 9.3.1 patches. If you have a previous patch installed, you may apply Service Pack 1 over it to update the required files.

To Install:

  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

  2. Copy the appropriate files to a location other than the installation location:

    ArcGIS Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp1-engine-linux.tar
    210 MB
    ArcGIS Engine Runtime for Sun Solaris  
    gis931-sp1-engine-slrs.tar
    181 MB
    ArcGIS Engine Developer Kit for the Java Platform (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp1-engsdkjava-linux.tar
    38 MB
    ArcGIS Engine Developer Kit for the Java Platform (Sun Solaris)  
    gis931-sp1-engsdkjava-slrs.tar
    38 MB
       
    ArcReader for (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp1-reader-linux.tar
    145 MB
    ArcReader for Sun Solaris  
    gis931-sp1-reader-slrs.tar
    130 MB
       
    ArcGIS Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp1-server-linux.tar
    443 MB
    ArcGIS Server for the Java Platform (Sun Solaris)  
    gis931-sp1-server-slrs.tar
    412 MB

  3. Extract the specified tar file by typing:

    • % tar -xvf gis931-sp1-<engine/reader/server>-slrs.tar (Sun Solaris)
      % tar xvf gis931-sp1-<engine/reader/server>-linux.tar (Linux)

  4. Start the installation by typing:
    • % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

How to identify which Service Pack is installed

  • Windows

    To find out what ArcGIS products are currently installed on your machine, download the PatchFinder931.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

    • ArcGIS ArcReader
    • ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
    • ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
    • ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
    • ArcGIS Engine Runtime
    • ArcGIS Help System for the Java Platform
    • ArcGIS Image Server
    • ArcGIS Military Analyst
    • ArcGIS Military Overlay Editor
    • ArcGIS Server for the Microsoft .NET Framework
    • ArcGIS Server for the Java Platform
    • ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
    • ArcIMS
    • ArcIMS Web ADF for the Microsoft .NET Framework
    • ArcIMS Web ADF for the Java Platform
    • ArcSDE


    UNIX/Linux

    To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which servicepacks have been installed. The PatchFinder utility searches for thefollowing ArcGIS products.

    • ArcGIS Engine Developer Kit for C++
    • ArcGIS Engine Developer Kit for the Java Platform
    • ArcGIS Engine Runtime
    • ArcGIS Server for the Java Platform
    • ArcGIS Help System for the Java Platform
    • ArcGIS Military Analyst
    • ArcGIS Military Overlay Editor
    • ArcIMS
    • ArcIMS Web ADF for the Java Platform
    • ArcInfo Workstation
    • ArcReader
    • ArcSDE

    • Extract the tar file by typing:

      % tar xvf PatchFinder.tar

      Run the utility by typing:

      % ./PatchFinder

Updates

Check Online Support Center periodically for the availability of additional patches. New information about this Service Pack will be posted here.

  • December 15, 2009: ArcGIS Server for the Java Platform,(SUSE Linux and Red Hat Linux (Intel), Solaris, and Windows), are now available for download.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.


Download ID:1576

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