Patches and updates

ArcGIS 9.2 Service Pack 3

Published: July 31, 2007

Summary

This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience. This service pack includes ArcGIS Survey Analyst 9.2 with Cadastral Editor for those who are licensed to use the Survey Analyst Extension.

Description

A CD of this Service Pack will be made available for users who experience difficulties downloading the Service Pack from the web site. We will post the ordering instructions once the CDs are ready to ship.
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A CD of this Service Pack will be made available in the next several weeks for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack CD order form.

Introduction

We recommend that all ArcGIS 9.2 customers download and install this Service Pack, at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.2.

NOTE: If you are using a localized version of ArcGIS, please contact your local distributor to get the updated language supplement.

Issues Addressed with this Service Pack

ArcGIS 9.2 SP3 contains critical fixes and new functionality. It is recommended that all users install this service pack.

A complete list of the issues that have been fixed in this service pack is available here.

An overview of the main enhancements that have been made in the 9.2 Service Packs is available here.

These enhancements include new tools and functionality, including the new ArcGIS Survey Analyst 9.2 with Cadastral Editor.

Files Installed with this Service Pack

Installing this Service Pack on Windows

Installation Notes

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

    To find out what products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products are currently installed on your machine. This will help determine which product Service Packs you should install on your machine. The report also details which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

    ArcGIS ArcReader
    ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
    ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
    ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
    ArcGIS Engine Runtime
    ArcGIS Server for the Microsoft .NET Framework
    ArcGIS Server for the Java Platform
    ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
    ArcIMS
    ArcIMS Web ADF for the Microsoft .NET Framework
    ArcIMS Web ADF for the Java Platform
    ArcSDE

    NOTE (ArcIMS and ArcSDE users): If you use ArcIMS 9.2 or ArcSDE 9.2, you must also install ArcIMS 9.2 Service Pack 3 or ArcSDE 9.2 Service Pack 3 . For example, if you use ArcIMS 9.2 and ArcGIS 9.2 Desktop, install both ArcIMS 9.2 Service Pack 3 and ArcGIS 9.2 Desktop Service Pack 3. Since ArcIMS 9.2, ArcSDE 9.2 and the ArcGIS 9.2 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

    NOTE (ArcGIS Desktop 9.2 users): The ArcGIS Desktop Help updates setup (ArcGISDesktopHelp92sp3.msp) includes updates for ArcGIS 9.2 Desktop Documentation, including Help files, core extension Help files, geoprocessing tool Help files, tutorials, tutorial videos, and an updated "What's new in ArcGIS 9.2?" pdf. The ArcGIS Desktop setup (ArcGISDesktop92sp3.msp) must be applied before the ArcGIS Desktop Help update.

    NOTE (ArcView 9.2 Evaluation Edition users): This Service Pack is supported with the ArcView 9.2 Evaluation Edition.

    NOTE (ArcGIS Server): The ArcGIS Server Post Install will automatically launch after the service pack has been applied. The Post Install will prompt for the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC) and the ArcGIS Server Web Services user accounts and their associated passwords. To avoid disrupting the operation of your server installation you will need to use the exact same accounts and passwords that you used when you initially installed ArcGIS Server (or the last time you ran the Post Install). If you don't remember which ones you used you can have the Post Install create new ones for you, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see #EsriSupport/index.cfm?fa=knowledgebase.techarticles.articleShow&d=32766 for a suggested workaround). For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help. You can access the ArcGIS Server Help online at http://webhelp.esri.com/arcgisserver/9.2.

    NOTE: If you are using ArcSDE data sources, you must apply the ArcSDE 9.2 SP 3 client install for your particular platform. Since the ArcGIS 9.2 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

    NOTE (ArcGIS Server for the Microsoft .Net Framework users):

    The ArcGIS Server for the Microsoft .Net Framework setup has a Service Pack 3 setup named ArcGISServerDotNet92sp3.msp.

    The 9.2 release also includes a setup for the Web Application Developer Framework (ADF) Runtime. This Runtime installation is installed on production machines where you plan to deploy Web Mapping Applications built with the Manager or the Web ADF. The ArcGIS Server for the Microsoft .Net Framework Web ADF Runtime setup has a Service Pack 3 setup named ArcGISServerWebADFRuntime92sp3.msp.

    • Note: A machine that has the ArcGISServerDotNet92sp3.msp installed would not require an installation of the ArcGISServerWebADFRuntime92sp3.msp.

Installation Steps

  • ArcGIS 9.2 must be installed before you can install this Service Pack. This Service Pack is cumulative and contains the fixes from all previous 9.2 patches and service packs. If you have a previous patch or service pack installed, you may apply this Service Pack over it to update the required files.

  1. To Install:

    1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.
    2. Download the appropriate files to a location other than the installation folder:

      ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)  
      ArcGISDesktop92sp3.msp 165 MB
      ArcGIS Desktop Help updates  
      ArcGISDesktopHelp92sp3.msp 379 MB
      ArcGIS Desktop Developer Kit for the Microsoft .Net Framework  
      DesktopSDKDNet92sp3.msp 51 MB
      ArcGIS Desktop Developer Kit for Visual Basic 6 (no updates since SP2)  
      DesktopSDKVB692sp2.msp 1 MB
      ArcGIS Desktop VBA Developer Resources (no updates since SP2)  
      DesktopSDKVBA92sp2.msp 1 MB
      ArcGIS Desktop Developer Kit for Visual C++ (no updates since SP2)  
      DesktopSDKVCPP92sp2.msp 75 MB
      ArcReader  
      ArcReader92sp3.msp 57 MB
      ArcView 9.2 Evaluation Edition  
      ArcGISEvalEdition92sp3.msp 165 MB
      ArcGIS Tutorial Data  
      Tutorial92sp3.msp 4 MB
         
      ArcGIS Engine Runtime  
      ArcGISEngine92sp3.msp 115 MB
      ArcGIS Engine Developer Kit for the Microsoft .Net Framework  
      ArcGISEngineSDKNet92sp3.msp 51 MB
      ArcGIS Engine Developer Kit for C++ (no updates since SP2)  
      ArcGISEngineSDKCPP92sp2.msp 69 MB
      ArcGIS Engine Developer Kit for the Java Platform (no updates since SP2)  
      ArcGISEngineSDKJava92sp2.msp 1 MB
      ArcGIS Engine Developer Kit for Visual Basic 6 (no updates since SP2)  
      ArcGISEngineSDKVB692sp2.msp 1 MB
      ArcGIS Engine Developer Kit for Visual C++ (no updates since SP2)  
      ArcGISEngineSDKVCPP92sp2.msp 66 MB
         
      ArcGIS Server for the Microsoft .Net Framework  
      ArcGISServerDotNet92sp3.msp 273 MB
      ArcGIS Server Web ADF Runtime for the Microsoft .Net Framework  
      ArcGISServerWebADFRuntime92sp3.msp 20 MB
      ArcGIS Server for the Java Platform  
      ArcGISServerJava92sp3.msp 254 MB

    3. (Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager.
    4. (Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service and the ArcGIS Server Object Manager.
    5. Double-click the msp files to start the install process.

      NOTE: If double clicking on the MSP file does not start the Service Pack installation, you can start the Service Pack installation manually by using the following command:

      • msiexec.exe /p [location of service pack]\<Product>92sp3.msp
    6. When Setup starts, follow the instructions on your screen.
    7. Repeat steps 2 - 6 for each product installed on your machine.

    NOTE: If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, this Service Pack must be applied to all client installations.

    NOTE: You will not be able to install this Service Pack directly from any removable media, you must copy the Service Pack Install file (MSP) locally or to a location on your network prior to installing the Service Pack.

    System Administrators note:
    A technical paper is available to provide information on deploying ArcGIS and Service Packs. This white paper discusses the deployment of ArcGIS 9.2 setups and Service Packs using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered.
    Deploying Managed ArcGIS 9.2 Setups.

Installing this Service Pack on UNIX/Linux

Installation Notes

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

    To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder.tar and run PatchFinder utility from your local machine. This utility provides a report detailing which ArcGIS products and which servicepacks have been installed. The PatchFinder utility searches for thefollowing ArcGIS products.

ArcGIS Engine Developer Kit for C++
ArcGIS Engine Developer Kit for the Java Platform
ArcGIS Engine Runtime
ArcGIS Server for the Java Platform
ArcIMS
ArcIMS Web ADF for the Java Platform
ArcInfo Workstation
ArcReader
ArcSDE

  • Extract the tar file by typing:

    % tar xvf PatchFinder.tar

    Run the utility by typing:

    % ./PatchFinder

    NOTE (ArcIMS and ArcSDE users): If you use ArcIMS 9.2 or ArcSDE 9.2, you must also install ArcIMS 9.2 Service Pack 3 or ArcSDE 9.2 Service Pack 3 . For example, if you use ArcIMS 9.2 and ArcGIS 9.2, install both ArcIMS 9.2 Service Pack 3 and ArcGIS 9.2 Service Pack 3. Since ArcIMS 9.2, ArcSDE 9.2 and the ArcGIS 9.2 products share common files, it is important to keep the software release versions in sync to avoid any software conflicts.

    NOTE (ArcGIS Server): For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help. You can access the ArcGIS Server Help online at http://webhelp.esri.com/arcgisserver/9.2.

    NOTE (ArcGIS Server SOC-only installations): Before installing this service pack, please see support knowledge base document 33800 for specific installation instructions.

    NOTE: If you are using ArcSDE data sources, you must apply the ArcSDE 9.2 SP 3 client install for your particular platform. Since the ArcGIS 9.2 products share common files, it is important to keep the software release versions in sync to avoid any software conflicts.

    NOTE: This service pack should be installed as the ArcGIS Server owner, i.e. the user owning the installation.

Installation Steps

  • ArcGIS 9.2 must be installed before you can install this Service Pack. This Service Pack is cumulative and contains the fixes from all previous 9.2 patches. If you have a previous patch installed, you may apply this Service Pack over it to update the required files.

  1. To Install:

    1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.
    2. Download the appropriate files to a location other than the installation location:

      ArcGIS 9.2 Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))  
      gis92-sp3-engine-linux.tar 302 MB
      ArcGIS 9.2 Engine Runtime for Sun Solaris  
      gis92-sp3-engine-slrs.tar 208 MB
      ArcGIS 9.2 Engine Developer Kit for Cross Platform C++ (SUSE Linux and Red Hat Linux (Intel))  
      gis92-sp3-engsdkcpp-linux.tar 4 MB
      ArcGIS 9.2 Engine Developer Kit for Cross Platform C++ (Sun Solaris)  
      gis92-sp3-engsdkcpp-slrs.tar 4 MB
      ArcGIS 9.2 Engine Developer Kit for the Java Platform (SUSE Linux and Red Hat Linux (Intel))  
      gis92-sp3-engsdkjava-linux.tar 1 MB
      ArcGIS 9.2 Engine Developer Kit for the Java Platform (Sun Solaris)  
      gis92-sp3-engsdkjava-slrs.tar 1 MB
         
      ArcReader 9.2 for (SUSE Linux and Red Hat Linux (Intel))  
      gis92-sp3-reader-linux.tar 265 MB
      ArcReader 9.2 for Sun Solaris  
      gis92-sp3-reader-slrs.tar 177 MB
         
      ArcGIS 9.2 Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))  
      gis92-sp3-server-linux.tar 595 MB
      ArcGIS 9.2 Server for the Java Platform (Sun Solaris)  
      gis92-sp3-server-slrs.tar 500 MB
      ArcGIS 9.2 Server Web ADF for the Java Platform (HP HPUX PA-RISC & IBM AIX)  
      gis92-sp3-serveradfjava.tar 208 MB

    3. (Server Only) Stop your server.

      • % arcgis/scripts/stopserver
         
    4. Extract the specified tar file by typing:

      • % tar -xvf gis92-sp3-<engine/reader/server>-slrs.tar (Sun Solaris)
        % tar xvf gis92-sp3-<engine/reader/server>-linux.tar (Linux)
         
    5. (IBM-AIX Only) You must remove any inactive libraries that are loaded into memory before proceeding to the next step. Not doing so will result in an installation error. To remove them, as ROOT user, type:

      • # /usr/sbin/slibclean
         
    6. Start the installation by typing:

      • % ./applypatch

      This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

    7. Before running the ArcGIS 9.2 SP3 configuration script you must:

      • Verify there is no existing Xvfb or Xsun process running.
        % ps -ef | grep Xvfb
      • If Xvfb is running, kill the process using the Process ID of Xvfb.
        % kill -9 <pid of Xvfb>
      • Verify there are no existing locks on Xvfb by checking the following locations:
        /tmp/.X7-lock (Linux)
        /tmp/.X11-unix/X7 (optional, exists on some SuSE machines)
        /tmp/.X11-unix/X7= (optional, exists on some Redhat machines)
        /tmp/.username-X11-unix/X7 (Solaris) where username is the owner of the ArcIMS installation.
        /tmp/.username-X11-pipe/X7 (Solaris) where username is the owner of the ArcIMS installation.
      • Remove any locks on Xvfb or Xsun if it exists.
         
    8. ArcGIS Engine and ArcReader, type:

      • % arcgis/SP3config.sh

    9. ArcGIS Server,as the ArcGIS Server owner, i.e. the user owning the installation, type:

      • % arcgis/scripts/SP3config.sh
        % arcgis/scripts/startserver

How to identify which Service Pack is installed

  • UNIX/Linux

    To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder.tar and run PatchFinder utility from your local machine. This utility provides a report detailing which ArcGIS products and which servicepacks have been installed. The PatchFinder utility searches for thefollowing ArcGIS products.

ArcGIS Engine Developer Kit for C++
ArcGIS Engine Developer Kit for the Java Platform
ArcGIS Engine Runtime
ArcGIS Server for the Java Platform
ArcIMS
ArcIMS Web ADF for the Java Platform
ArcInfo Workstation
ArcReader
ArcSDE

  • Extract the tar file by typing:

    % tar xvf PatchFinder.tar

    Run the utility by typing:

    % ./PatchFinder

    Windows

    To find out what ArcGIS products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

    • ArcGIS ArcReader
      ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
      ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
      ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
      ArcGIS Engine Runtime
      ArcGIS Server for the Microsoft .NET Framework
      ArcGIS Server for the Java Platform
      ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
      ArcIMS
      ArcIMS Web ADF for the Microsoft .NET Framework
      ArcIMS Web ADF for the Java Platform
      ArcSDE

Service Pack Updates

Check Online Support Center periodically for the availability of additional patches. New information about this Service Pack will be posted here.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.


Download ID:1315

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