Patches and updates

ArcGIS 10 (Desktop, Engine, Server) Service Pack 3 - English

Published: October 12, 2011

Summary

This Service Pack contains performance improvements, maintenance fixes, translation updates and includes all updates delivered since ArcGIS 10.0

Description

We recommend that all ArcGIS 10 customers download and install Service Pack 3 at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 10.

Issues Addressed with this Service Pack

ArcGIS 10 Service Pack 3 contains critical fixes and new functionality. It is recommended that all users install this update.

A complete list of the issues that have been fixed in this update is available here.

Installation Notes


ArcGIS Desktop 10:

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.
  • If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, Service Pack 3 must be applied to all client installations.
  • Windows 2003 Server users, see this Technical Article if you encounter Error 1718. File was rejected by digital signature policy.
  • Service Pack 3 is supported with the ArcGIS Desktop 10 Evaluation Edition.

ArcGIS Server for the Microsoft .Net Framework users:

ArcGIS Server 10 for the Microsoft .NET Framework has been separated into two setups: ArcGIS Server 10 - GIS Services and ArcGIS Server 10 - Web Applications.

  • ArcGIS Server 10 - GIS Services installs the Server Object Manager (SOM), Server Object Container (SOC), Services Manager, and Web Services (SOAP/REST) components.
  • ArcGIS Server 10 - Web Applications installs the Applications Manager and Software Developer Kit (SDK) components.

ArcGIS Server Post Install:

The ArcGIS Server Post Install will automatically launch after the update has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Services Post Install (if ArcGIS Server for the Microsoft .NET Framework is installed) manually from the shortcuts found in your Start menu.

The GIS Server Post Install will provide the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC), the GIS Server Manager (on ArcGIS Server Java) and the GIS Server Webservices (on ArcGIS Server for the Microsoft .NET Framework ) user accounts that were given the last time the post install was run. To avoid disrupting the operation of your server installation you should use these same accounts and provide the same passwords that were given the last time you ran the Post Install.

If you prefer, the Post Install can create new accounts, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches.

For help on getting started after installing ArcGIS Server, refer to the Administering the server to Getting started after install topic in ArcGIS Server Help.

ArcGIS Server on Amazon EC2 users:

New Enterprise Geodatabase (EGDB) Amazon Machine Images (AMIs) that include 10.0 Service Pack 3 are available to existing ArcGIS Server on Amazon EC2 customers. See the ArcGIS Server on Amazon EC2 help topic Applying service packs to an existing EGDB Amazon EC2 instance for more information.

ArcIMS and ArcSDE users:

If you use ArcIMS 10.0 or the ArcSDE 10.0 application server, you must also install ArcIMS 10.0 Service Pack 3 or ArcSDE 10.0 Service Pack 3. For example, if you use ArcIMS 10.0 and ArcGIS 10.0 Desktop, install both ArcIMS 10.0 Service Pack 3 and ArcGIS 10.0 Service Pack 3 . Since ArcIMS 10.0 Service Pack 3, ArcSDE 10.0 Service Pack 3 and the ArcGIS 10.0 Service Pack 3 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

After you install ArcGIS 10.0 Service Pack 3 and ArcSDE 10.0 Service pack 3, check to see if you must upgrade your ArcSDE geodatabase. To check this, connect to your geodatabase in ArcCatalog and view the Properties of your geodatabase. If the "Upgrade Status" on the General table indicates that the geodatabase needs upgrading the "Upgrade Geodatabase" option will be active. The "Upgrade Geodatabase" option will be inactive if the geodatabase does not need to be upgraded. Instructions on how to upgrade can be found in the Upgrade Geodatabase (Data Management) help topic.

System Administrators:

A technical paper is available that discusses the enterprise deployment of ArcGIS 10 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 10 Enterprise Deployment.

Installation Steps

ArcGIS 10.0 Service Pack 3 can be installed on top of ArcGIS 10.0, 10.0 Service Pack 1, or 10.0 Service Pack 2. Service Pack 3 is cumulative and contains the fixes from all previous 10.0 Service Packs and patches, therefore if you have a previous patch/service pack installed, simply apply Service Pack 3 over it to update the required files.

To Install:

  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.
  2. Select the appropriate files:

    ArcGIS Desktop (ArcInfo, ArcEditor, ArcView, ArcGIS Eval Edition)  
    ArcGISDesktop10sp3.msp
    401 MB
    ArcGIS Desktop Case Tools Extension  
    ArcGISDesktopCaseTools10sp3.msp
    173 KB
    ArcGIS License Manager  
    ArcGISLicenseManager10sp3.msp
    13 MB
    ArcObjects SDK for the Microsoft .NET Framework  
    ArcObjectsSDKNET10sp3.msp
    264 MB
    ArcObjects SDK for Cross Platform C++  
    ArcObjectsSDKCPP10sp1.msp No Change Since 10 Service Pack 1
    131 MB
    ArcObjects SDK for the Java Platform  
    ArcObjectsSDKJava10sp2.msp No Change Since 10 Service Pack 2
    59 KB
    ArcReader  
    ArcReader10sp3.msp
    143 MB
    ArcGIS Engine Runtime  
    ArcGISEngine10sp3.msp
    174 MB
    ArcGIS Server for the Java Platform  
    ArcGISServerJava10sp3.msp
    182 MB
    ArcGIS Server for the .Net Framework  
    ArcGIS Server - GIS Services  
    ArcGISServerGISServices10sp3.msp
    154 MB
    ArcGIS Server - Web Applications  
    ArcGISServerWebApplications10sp3.msp
    87 MB
    ArcGIS Server Web ADF Runtime  
    ArcGISServerWebADFRuntime10sp3.msp
    82 MB

  3. (Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager and ArcGIS SOC Monitor.

  4. (Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service, ArcGIS Server Object Manager and ArcGIS SOC Monitor.

  5. (License Manager Only) From the Start/Stop License Service panel of the License Server Administrator, select 'Stop' and close the License Server Administrator.

  6. Double-click the msp files to start the install process.

    NOTE: If double clicking on the MSP file does not start the Service Pack 3 installation, you can start the Service Pack 3 installation manually by using the following command:

    • msiexec.exe /p [location of update]\<Product>10sp3.msp

  7. When Setup starts, follow the instructions on your screen.

  8. Repeat steps 2 - 6 for each product installed on your machine.

  9. (License Manager Only) From the Start/Stop License Service panel of the License Server Administrator, select 'Start' and close the License Server Administrator.

Installation Notes

General Notes:

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

ArcGIS Server users:

  • Make sure you install Service Pack 3 as the ArcGIS Server Owner, do not install it as the ROOT user.

    For help on getting started after installing ArcGIS Server, refer to the Administering the server to Getting started after install topic in ArcGIS Server Help.

ArcIMS and ArcSDE users:

If you use ArcIMS 10.0 or the ArcSDE 10.0 application server, you must also install ArcIMS 10.0 Service Pack 3 or ArcSDE 10.0 Service Pack 3. For example, if you use ArcIMS 10.0 and ArcGIS 10.0 Desktop, install both ArcIMS 10.0 Service Pack 3 and ArcGIS 10.0 Service Pack 3 . Since ArcIMS 10.0 Service Pack 3, ArcSDE 10.0 Service Pack 3 and the ArcGIS 10.0 Service Pack 3 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

After you install ArcGIS 10.0 Service Pack 3 and ArcSDE 10.0 Service pack 3, check to see if you must upgrade your ArcSDE geodatabase. To check this, connect to your geodatabase in ArcCatalog and view the Properties of your geodatabase. If the "Upgrade Status" on the General table indicates that the geodatabase needs upgrading the "Upgrade Geodatabase" option will be active. The "Upgrade Geodatabase" option will be inactive if the geodatabase does not need to be upgraded. Instructions on how to upgrade can be found in the Upgrade Geodatabase (Data Management) help topic.

Installation Steps

 

ArcGIS 10.0 Service Pack 3 can be installed on top of ArcGIS 10.0, 10.0 Service Pack 1, or 10.0 Service Pack 2. Service Pack 3 is cumulative and contains the fixes from all previous 10.0 Service Packs and patches, therefore if you have a previous patch/service pack installed, simply apply Service Pack 3 over it to update the required files.

 

To Install:

  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

  2. Copy the appropriate files to a location other than the installation location:

    ArcGIS Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))  
    gis10-sp3-engine-linux.tar
    381 MB
    ArcGIS Engine Runtime for Sun Solaris  
    gis10-sp3-engine-slrs.tar
    418 MB
    ArcGIS License Manager  
    ArcGIS License Manager (SUSE Linux and Red Hat Linux (Intel))  
    gis10-sp3-lm-linux.tar
    19 MB
    ArcGIS License Manager (Sun Solaris)  
    gis10-sp3-lm-slrs.tar
    17 MB
    ArcReader for (SUSE Linux and Red Hat Linux (Intel))  
    gis10-sp3-reader-linux.tar
    315 MB
    ArcReader for Sun Solaris  
    gis10-sp3-reader-slrs.tar
    344 MB
    ArcGIS Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))  
    gis10-sp3-server-linux.tar
    380 MB
    ArcGIS Server for the Java Platform (Sun Solaris)  
    gis10-sp3-server-slrs.tar
    412 MB

  3. (License Manager Only) Stop the ArcGIS License Manager using the License Server Administrator:

    % arcgis/license10.0/LSAdmin

    Go to Start/Stop License Service, Click Stop, and close the License Server Administrator.
  4. Extract the specified tar file by typing:

% tar -xvf gis10-sp3-<engine/lm/reader/server>-slrs.tar (Sun Solaris)
% tar xvf gis10-sp3-<engine/lm/reader/server>-linux.tar (Linux)
 

         5. Start the installation by typing:

% ./applypatch
  

         6. This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

          7. (License Manager Only) Start the ArcGIS License Server Administrator:

% arcgis/license10.0/LSAdmin

Go to Start/Stop License Service, click Start, and close the License Server Administrator.

How to identify which Service Pack is installed

  • Windows

    • To determine which ArcGIS products are installed, download the PatchFinder utility and run it from your local machine.

  • UNIX/Linux

    • To determine which ArcGIS products are installed, download and extract the PatchFinder utility and run it from your local machine.

Obtaining a DVD copy of the Service Pack

A DVD of this Service Pack is available for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack DVD order form. Sites outside of the United States, please contact your local ESRI software distributor.

Service Pack Updates

Check the ArcGIS Resource Center periodically for the availability of additional Service Packs. New information about this Service Pack will be posted here.

Getting Help

If you are in the United States, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. Sites outside of the United States, please contact your local ESRI software distributor.


Download ID:1807

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