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Patches and updates

ArcGIS 10.4 for Server Restart Patch

Published: April 28, 2016


This patch addresses a delay in availability of ArcGIS for Server services after a restart of the ArcGIS for Server Windows service.



EsriĀ® announces the ArcGIS 10.4 for Server Restart Patch. This patch addresses a delay in the availability of ArcGIS for Server services after a restart of the ArcGIS for Server Windows service. It deals specifically with the issue listed below under Issues Addressed with this patch.


Issues Addressed with this patch

  • BUG-000095679 - After creating an ArcGIS for Server site with more than 250 service instances, a subsequent restart of ArcGIS for Server Windows service takes much longer than expected for all the service instances to come up correctly, which makes it difficult to gauge when the services are ready for consumption.


Installing this patch on Windows

Installation Steps:

ArcGIS 10.4 for Server must be installed before installing this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

    ArcGIS 10.4   Checksum (Md5)
         ArcGIS for Server ArcGIS-104-S-RS-Patch.msp 81436CE05D5B076902D5DEFFFE3506B0
  2. Make sure you have write access to your ArcGIS installation location.

  3. Double-click ArcGIS-104-S-RS-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-104-S-RS-Patch.msp


Patch Updates

Check the Patches and Service Packs pageperiodically for the availability of additional patches. New information aboutthis patch will be posted here.


How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.


Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing thispatch. International sites, please contact your localEsri software distributor.

Download ID:2299

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