Frequently asked question

Why is the mouse movement slow in ArcGIS when using the Logitech mouse?

Last Published: April 25, 2020

Answer

This can occur when the 'Disable Acceleration in Games' setting is checked in Logitech Mouseware.

Uncheck the 'Disable Acceleration in Games' checkbox, or uninstall Mouseware and use the default Windows driver for the mouse.

Article ID:000006354

Software:
  • ArcMap 8 x
  • ArcMap 9 x

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options