Frequently asked question

Why does ArcScene take so long to open in the Citrix environment?

Last Published: April 25, 2020

Answer

This is a known Citrix issue with Citrix Presentation Server 4.5. The following Citrix Knowledge Center articles apply to XenApp 4.5 when Roll-Up Patch 2 is installed.
Warning:
The following patches are not supported by ESRI Support Services.

Citrix 32-bit patch and Knowledge Center Article

Citrix 64-bit patch and Knowledge Center Article

Article ID:000009919

Software:
  • ArcMap

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