Frequently asked question

Why can’t I create an empty 3D object layer in ArcGIS Online?

Last Published: November 5, 2025

The following ArcGIS Online subscription types cannot create an empty 3D object layer, even if the member account has publishing privileges:

  • ConnectED
  • Location Platform
  • Personal Use
  • Trial

Article ID: 000038857

Software:
  • ArcGIS Online

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