BUG

When ArcMap is started by double-clicking on a map template or .mxt file, the startup dialog box still appears

Last Published: April 25, 2020

Description

When ArcMap is started by double-clicking on a map template or .mxt file, the startup dialog box still appears.

Cause

This is a known issue.

Workaround

There is no known workaround at this time.

    Article ID:000010492

    Software:
    • ArcMap 9 x

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