PROBLEM

Water Utility Network and Attribute Assistant toolbars showing up "Missing".

Last Published: June 22, 2023

Description

When trying to enable the Attribute Assistant, Water Utility Network Editing, and Reporting toolbars in ArcMap, their buttons show up with a "Missing" message, as shown in the image below:

missing buttons inn toolbar

Cause

The Water Utility Network and Attribute Assistant add-ins are not properly configured.

Solution or Workaround

  1. Ensure that theĀ Water Utility Network and Attribute Assistant add-in files (.esriAddIn) have been added to the appropriate folder in C:\Program Files (x86)\ArcGIS\Desktop10.X\bin\Addins. If needed, these files can simply be copied and pasted to this location.

image.png

  1. Open ArcMap and click on the Customize tab > Add-In Manager, and if the add-ins are in the My Add-Ins section, delete them so they will be shown in the Shared Add-InsĀ section, as shown in the following image.

image.png

Article ID: 000030379

Software:
  • ArcGIS for Water Utilities
  • ArcGIS Desktop

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