PROBLEM

Water Utility Network and Attribute Assistant toolbars showing up "Missing".

Last Published: June 22, 2023

Description

When trying to enable the Attribute Assistant, Water Utility Network Editing, and Reporting toolbars in ArcMap, their buttons show up with a "Missing" message, as shown in the image below:

missing buttons inn toolbar

Cause

The Water Utility Network and Attribute Assistant add-ins are not properly configured.

Solution or Workaround

  1. Ensure that theĀ Water Utility Network and Attribute Assistant add-in files (.esriAddIn) have been added to the appropriate folder in C:\Program Files (x86)\ArcGIS\Desktop10.X\bin\Addins. If needed, these files can simply be copied and pasted to this location.

image.png

  1. Open ArcMap and click on the Customize tab > Add-In Manager, and if the add-ins are in the My Add-Ins section, delete them so they will be shown in the Shared Add-InsĀ section, as shown in the following image.

image.png

Article ID: 000030379

Software:
  • ArcGIS for Water Utilities
  • ArcGIS Desktop

Get support with AI

Resolve your issue quickly with the Esri Support AI Chatbot.

Start chatting now

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Start chatting now

Go to download options