BUG

VMWare Tools 11.1 and later causes ArcPy to fail

Last Published: March 26, 2021

Description

ArcPy fails on VMs using VMWare Tools 11.1 and later.

Cause

The SVGA Driver installed with VMWare Tools 11.1 and later versions causes ArcPy to stop responding.

VMWare Tools setup, SVGA selected

Both VMWare and Esri are aware of the issue and are working towards a permanent solution.

Workaround

Use an earlier version of the SVGA Driver. If upgrading from an earlier version of VMWare Tools, opt not to install the driver:

VMWare Tools setup, SVGA Driver not selected

Otherwise, revert to version 11.0.6 and then upgrade, again choosing not to install the SVGA Driver.

Article ID:000025320

Software:
  • Third Party Product

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