Use Survey Analyst, Tapestry, PLTS MPS Atlas, and PLTS Mapping Agency in ArcGIS Desktop Concurrent Use 9.3.1 with an ArcGIS License Manager 10

Last Published: April 25, 2020


At ArcGIS 10, Esri integrated the use of the following extensions without the need for a license:

· Survey Analyst
· Tapestry
· PLTS MPS Atlas
· PLTS Mapping agency

If using concurrent use licenses and the license manager has been upgraded to the ArcGIS 10 version but ArcGIS Desktop 9.3.1 is still being used, it is necessary to authorize v9.0 licenses for the extensions listed above on the new License Manager to support the older ArcGIS Desktop 9.3.1 client machines.


Contact Esri Customer Service to obtain the appropriate licenses if the 9.x version of the above licenses does not exist.

Users in the U.S., please contact an Esri Customer Service representative to request licenses:

For users outside the U.S., please contact the local distributor:

  1. Launch the Software Authorization Wizard for the ArcGIS 10 License Manager

    (Start > Programs > ArcGIS > ArcGIS License Server Administrator 10.0 > Authorization > Authorize Now...)
  2. Navigate through the Software Authorization Wizard until reaching the 'Authorize Software Extensions' screen.

    At the 'Authorize Software Extensions' screen, click the 'Other Extensions' button.
  3. Within the fields provided, enter the License Name, EFL#, and number of authorizations for each license, and select the 'OK' button.
  4. Navigate through the remaining windows of the Software Authorization Wizard. Once completed, the ArcGIS 10 License Manager will be able to serve the licenses specified.

Article ID:000011094

  • ArcMap 9 x

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