Uninstall Crystal Reports for ESRI silently using the command line

Last Published: April 25, 2020


Instructions provided describe which Crystal Reports for ESRI products can be uninstalled using Windows Installer command line options.


The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary.

ESRI cannot guarantee results from incorrect modifications while following these instructions. Therefore, use caution and proceed at your own risk.

To uninstall a product silently, use the following Windows Installer command line:
msiexec.exe /x <{product code}> /qb

For example: To uninstall Crystal Reports 11 for ESRI silently, use the following command line:
msiexec.exe /x {7505DE9C-4E85-4636-82F0-50F38077B900} /qb
The following are the product codes for different versions of Crystal Reports for ESRI:

Crystal Reports for ESRI 11 – For ESRI product versions 9.1, 9.2

Crystal Reports for ESRI 9 – For ESRI product version 8.3-9.0

Crystal Reports for ESRI 8 - For ESRI Product versions prior to 8.3

Article ID:000009761

  • ArcMap 9 x
  • ArcMap 8 x

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