Unable to load regutil.dll

Last Published: April 25, 2020

Solution or Workaround

Error Message

The ArcView client installation returns the the following error:

Unable to load regutil.dll


One possible cause is a local version of the ArcView Internet Map Server (IMS) extension was installed
on an Administrative Network Install of ArcView.


· If the intent was to have a Administrative Network Install of the ArcView IMS extension on the server, then you will need to do the following:

1. Uninstall the ArcView IMS extension. Select Start>Settings>Control Panel>Add/Remove Software.

2. Reinstall the ArcView IMS extension using Administrative Network Install option.

3. Run the ArcView client installation.

· If you only have one license of the ArcView IMS extension then rename the inetmap.avx Extension file ($AVHOME\Ext32\intemap.avx) to inetmap.old and run the ArcView client install.

Article ID:000001558

  • Legacy Products

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