FAQ: Troubleshooting a Faulty Hardware Key (Dongle)

Answer

Several different error messages are returned when the hardware key is faulty or the drivers are not installed or running properly. Following is a list of documents that can be used to troubleshoot a faulty hardware key and/or drivers.

Article ID:000002453

Software:

Legacy Products
ArcMap 9 x
ArcMap 8 x

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Troubleshooting a Faulty Hardware Key (Dongle)

Answer

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