PROBLEM

TIFF files are not being recognized by ArcGIS

Last Published: April 25, 2020

Description

TIFF files do not appear in any dialog box of ArcGIS and appear not to be a recognized file format.

Cause

The cause of this can vary widely, from a bad installation to a DLL conflict between ArcGIS and other software.

Solution or Workaround



-- Uninstall and reinstall ArcGIS with the Cleanup option.

Note:
Disregard the version mentioned in the Cleanup instructions, as the install is the same for all versions.

-- If the clean reinstall does not resolve the problem it is possible there is a DLL conflict. Obtain the service pack in the link below: ESRI Support Center > Downloads > Patches and Service Packs. Click ArcView 8.x, and find ArcGIS 8.2 Service Pack 1.

Article ID: 000005340

Software:
  • ArcMap 8 x

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