PROBLEM
When the WMS service is added using the EPSG:900913 coordinate system instead of the expected EPSG:3857 (Web Mercator), although both codes refer to very similar projections, the difference in their identifiers can lead to rendering issues in ArcGIS Online applications.
As a result, the WMS layer does not display, even though it has been successfully added to the map, as shown in the image below.

When adding a WMS service, ArcGIS Online automatically selects one of the available coordinate reference systems (CRS) declared by the WMS server. If the server offers EPSG:900913 (an older, unofficial identifier for Web Mercator), ArcGIS Online may choose it instead of the recommended EPSG:3857.
To ensure the WMS service displays correctly in ArcGIS Online applications, it should be added as a layer with the Add Custom Parameter option.

Article ID: 000035857
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