BUG

The transparent background of inserted GIF images display as black, if the 'Save picture as part of document' option is used

Last Published: April 25, 2020

Description

The transparent background of inserted GIF images display as black, if the 'Save picture as part of document' option is used.

Cause

This is a known issue.

Workaround

Uncheck the Save Picture as part of Document option and save the map document.

Article ID:000009828

Software:
  • ArcMap 9 x

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