BUG

The Route option in a localized Collector for ArcGIS (iOS) application returns incorrect distances in non-English languages

Last Published: April 25, 2020

Description

When Collector for ArcGIS is localized in a non-English language on a mobile device, the application returns incorrect distances. Unexpected results display with the Route option.

Cause

This is a known limit.

Workaround

Keep the Collector for ArcGIS application in the English language.

    Article ID:000011865

    Software:
    • ArcGIS Collector

    Receive notifications and find solutions for new or common issues

    Get summarized answers and video solutions from our new AI chatbot.

    Download the Esri Support App

    Discover more on this topic

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options