ERROR

The map failed to download. Failed to create replica

Last Published: August 23, 2024

Error Message

Note:
The functionalities of ArcGIS Collector, ArcGIS Explorer, and ArcGIS Tracker are now available in ArcGIS Field Maps. There are no new capabilities planned for these apps—all future updates will be focused on Field Maps. Migration is recommended. See ArcGIS Blog: Migrate to Field Maps for more information.

When downloading a web map for offline use with Collector for ArcGIS iOS or Android, the following error may be returned, as shown in the images below:

"Failed to create replica"
[O-Image]
[O-Image]

Cause

This error is returned when working with versioned feature classes that have enabled the option to 'register the selected objects with the option to move edits to base', as shown below. This is an unsupported configuration for versioned data if it is intended to use replication. This limitation this documented: 000769: Cannot create replica because none of the data can be replicated.

[O-Image]

The following entries may also be found in the server logs:

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Solution or Workaround

There are two options to work around this limitation.

  • Disable the option to move edits to base:
  1. Stop the feature service that references the data.
  2. Unregister the feature class as versioned.
  3. Register the feature class as versioned again, this time unchecking the option to move edits to base.
  4. Start the feature service.

Detailed documentation on using versioned data with offline editing work flows is available: Offline maps and versioned data

Article ID: 000012535

Software:
  • ArcGIS Server

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