ERROR

The level of configured provisioned throughput for the table was exceeded

Last Published: December 15, 2022

Error Message

Making multiple requests to hosted feature layers in ArcGIS Enterprise over a short period of time results in progressively slower performance when rendering the layers in a map.

Inspecting the ArcGIS Server logs, the following severe errors can be seen:

  • Exception in setting 'ownership' role Initialization of the site failed.Unable to retrieve 'Permissions' resource information. Configuration store error. AWS cloud storage connection failed in xx ms. The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. (Service: AmazonDynamoDBv2; Status Code: 400; Error Code: ProvisionedThroughputExceededException)
  • Unable to retrieve 'Permissions' resource information. Configuration store error. AWS cloud storage connection failed in xx ms. The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. (Service: AmazonDynamoDBv2; Status Code: 400; Error Code: ProvisionedThroughputExceededException)
2022-08-16_15-41-58.png
 

Cause

The ArcGIS Server Site configuration store configured was configured to use AWS Storage (DynamoDB). The configuration store contains all the essential properties of the site, including information about the machines.

2022-08-16_15-45-22.png

The AWS DynamoDB used for the config store was set to provisioned with a read throughput limit that was insufficient to handle the spike in requests. As a result, the throughput requests were throttled causing slow performance when rendering the layers in a map. 

2022-08-16_15-48-37.png
 

Solution or Workaround

Updating the capacity mode set for of the AWS DynamoDB from Provisioned to On-demand resolves the issue. This is shown in the image below.

Alternatively, the provisioned limit can be increased.

Updating the capacity mode set for of the AWS DynamoDB

Article ID:000028222

Software:
  • ArcGIS Server

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