Frequently asked question

The IT Administrator installed BusinessMAP, but why, upon logging in, does it not open?

Last Published: April 25, 2020


BusinessMAP is a single user licensed product. When installing to a computer with more than one user, log-in as the planned user of BusinessMAP before installing. This user will need administrator rights at the time of installation; administrator rights are not necessary to use BusinessMAP once it is installed. The administrator cannot log-in and install BusinessMAP for all users at once.

Article ID:000010887

  • Legacy Products

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic