Error Message
When geocoding by an address table with Store or Customer Setup tools, the following error is returned:
"The Geocoding Service selected for this dataset is damaged. Do you want to repair it?"
Cause
This is a known issue.
Solution or Workaround
Check to make sure that the geocoding files are being accessed properly.
- Restart Business Analyst.
- After launching Business Analyst, use the Store or Customer Setup tools and geocode a table of addresses.
- Make sure that the geocoding files have the correct path. From the Business Analyst toolbar, select Preferences. From the Dataset tab, verify that a valid locator is selected in the Address locator's window.
These locators can be found in ..\Program Files\ArcGIS\Business Analyst\Data. - Verify that the geocoding files were properly copied over during the install process. These files are found in ..\Program Files\ArcGIS\Business Analyst\Data\USA Geocoding Service. The contents of this folder should be a minimum of 5.45 GB in size.
If it isn't, recopy the contents of the Business Analyst install DVD #3 into the directory referenced above.