ERROR
The document could not be loaded. It may reference an extension that is not currently installed on your system
Error Message
When attempting to open an MXD in ArcMap version 8.3, the following error occurs:
"The document could not be loaded. It may reference an extension that is not currently installed on your system. This may possibly be one of the following:
Maplex
Mx Document
Tracking Analyst
Mx Document Version Info"![[O-Image] MXD Error](https://webapps-cdn.esri.com/CDN/support-site/technical-articles-images/000006902/00N39000003LL24-0EM39000000wcoi.png)
Cause
MXD documents created in ArcMap version 9.0 cannot be opened in earlier versions of ArcMap.
Solution or Workaround
This a known limitation of ArcGIS.Article ID:000006902
- ArcMap 9 x
- ArcMap 8 x
Receive notifications and find solutions for new or common issues
Get summarized answers and video solutions from our new AI chatbot.
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App