Symbology patches and colors disappear from the table of contents

Last Published: April 25, 2020


The symbology patches and colors disappear from the ArcMap Table of Contents and display only the layer names.


This is caused by a software conflict between ArcMap and Microsoft Intellipoint, and is a known limit with this mouse driver.

Solution or Workaround

  1. Uninstall Microsoft Intellipoint from the computer and delete ipoint.exe.

    The ipoint.exe file is located in the default location: C:\Program Files\Microsoft IntelliPoint\ipoint.exe, or the location in which Microsoft IntelliPoint was installed: <installation directory>\Microsoft IntelliPoint\ipoint.exe.

  2. Install X_Button Mouse Control. See the link in the Related Information section below to download X_Button Mouse Control.

Article ID:000009299

  • ArcMap 9 x

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