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Last Published: April 25, 2020

Error Message

Some GlobeXplorer maps are returned with this error message written into the image itself.

Maps with this error message do not charge any credits.


GlobeXplorer uses this as a catch-all error message for many different problems.

Solution or Workaround

Common meanings of this error message include:

  • Zoomed in too far.
  • GlobeXplorer doesn't support this projection.
  • Image too large. The image cannot be larger than 1000 x 1000 pixels.

Article ID:000008906

  • Legacy Products

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